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Real Reviews from VERIFIED CUSTOMERS
Brian P. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent work, excellent communication.
8/5/2017
Huan W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Job well Done!I appreciate it! Special thanks for cleaning my car and make it shiny again.
7/20/2017
John Jed. VERIFIED CUSTOMER
Vehicle Make : Honda
Updates were accurate and appreciated. The car was clean and looked great! The attendant even took it back for another rinsing when he saw that it was a little dirty.
7/16/2017
Haoyi S. VERIFIED CUSTOMER
Vehicle Make : Acura
Great repair work and outstanding customer service with friendly and professional staff. Nothing to complain about.
6/24/2017
Mary W. VERIFIED CUSTOMER
Vehicle Make : Buick
Thanks for being friendly and couteous.
6/22/2017
Oukham S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great people and great service at Fix Auto! I was definitely surprised by the service that goes above and beyond! I brought my car in for a bumper repair and they fixed it without any issues...to my surprise my car got a little cleaning on the inside and out side! Much respect to the team that help make that happen! The small things like that make the experience memorable.
6/16/2017
Karen M. VERIFIED CUSTOMER
Vehicle Make : Kia
This is the second time I've had work done by Fix Auto and I couldn't be more pleased! You kept me informed about the progress of the work being done , and everyone is always so nice & helpful. Thanks again!
6/15/2017
John D. VERIFIED CUSTOMER
Vehicle Make : Acura
While it took longer to repair my car than scheduled, the job was done well and I appreciate the good customer service.
6/14/2017
Dustin S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The folks at Fix Auto Northshore were kind and helpful, very thorough in communication, and treated me with respect. My truck looks amazing, and I couldn't be happier with the job. Thanks!
6/14/2017
****.yayoi ****,stanton. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your customer service was great. All phone and in-person communication as well as email updates were professional and thorough. The repair was completed on the day it was promised. I encountered a problem the next day when i put my car in reverse for the first time after getting my car back with my new rear bumper. My Rear Automatic Brake sensors were not set/reset, triggering an alert on my car. Snow i have had to make an appointment with a Subaru service center for s diagnostic and repair. I don't know if this is something you guys could have done but even if not, it would have been nice to be given some heads up.
6/8/2017
James K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Overcharged: ****. .2 hrs R/I hitch mounted mud flap - I removed PRIOR to bringing the truck in - still in my shop. 2. 2.5 hrs R/I canopy/bed due to winch on front bumper preventing fit in painting booth. I drove ****.5 hours round trip to remove winch PRIOR to painting. No indication canopy or bed removed. I will stop payment on credit card in 24 hours unless it is credited for the 2.7 hour overcharge.
6/5/2017
Judy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication keeping me informed all along the way. Always positive and on time for appointments.
6/5/2017
Donna F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
very organized and professional
6/1/2017
John R. VERIFIED CUSTOMER
Vehicle Make : Kia
body works looks very good. They cleaned the interior of my car. Wow! Nice people to work with. Took care of logistics and kept me posted.
5/20/2017
Beth R. VERIFIED CUSTOMER
Vehicle Make : Audi
Communication was always very good. It took longer than they estimated but end result was good
5/18/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job and very communicative about any issues as they arose.
5/16/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service. I love the fact that I was kept up to date during the entire process.
5/13/2017
Theresa S. VERIFIED CUSTOMER
Vehicle Make : Ford
A painless experience with high quality results. A huge thank you on a quality job.
5/13/2017
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
great start to finish!!
5/11/2017
Jason I. VERIFIED CUSTOMER
Vehicle Make : Jeep
Really think these guys do a great job. Great customer service from Sonya at the front desk, to Jason who was super helpful when explaining the options for repair. Obviously I don't want to have to be a customer often since that would mean I was in an accident; however, if I do need body work I will gladly visit Fix Northshore again.
5/5/2017