Took longer than expected .also had to bring car back The next day because when I went to pick up the car they stated that the light that they had replaced burnt out. So they have to put a new bulb in and I have to bring the car back the next day as they don’t have that bulb in stock. They did not even wash the car. Also Jonathan who Worked with told me that the damage was $1054 yet when I went to pick up the car they told me it was $1700 of which 500 I had to pay the deductible.Also when I went to pick up the car the manager said she didn’t like the way it looks and she was having him rebuff it which concerned me.there is a corner that I’m not real happy where near the light that they fixed that burnt out so when I go back in the morning I may have them redo that.
12/18/2018
Colby K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated Andy and his follow up.
12/16/2018
Jason C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jonathan was fantastic to work with!
12/15/2018
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Valet service is the greatest invention ever.
12/15/2018
Patricia L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great!
12/13/2018
Andualem A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was there a year ago and was totally satisfied. But, this visit was so horrible. The guy who get my car was dishonest. Took more than 9 days to get my wheel back. Whenever I called him to check the status, he simply talk about payment. He insisted me to pay only in cash. He told me no credit, or debit card accepted, but finally, I paid by card. you can check the conversation it was over by phone(12-6-18 around 4 it 5 pm). In addition, though my insurance told me to pay only, deductavel, and when I told them about this, he calls someone and insist them not to pay for extra wheels(the manager also involved at this point)and forced me to pay extra $264. I have no idea about the deal behind the bar." Totally faced unethical and bellow standard service.????
12/8/2018
Lord C. VERIFIED CUSTOMER
Vehicle Make : Honda
Perfectly repaired and most of all staff are friendly.
12/8/2018
Rey A. VERIFIED CUSTOMER
Vehicle Make : Honda
completely satisfied. calvin is so nice and very professional
12/5/2018
Eric F. VERIFIED CUSTOMER
Vehicle Make : Acura
I am traveling and not seen the car. So I can't comment on the work, but I can comment on the people I worked with. I may not have the names spelled correctly. Patty, at the front desk, went out of her way to help me find a rental car on the day I dropped off mine for repair. It wasn't just that she did her job she went well beyond it.there was no cars available and she called around and found one for me that met my needs. she didn't arrange to have someone from your shop drop me off at the rental location.
Vanessa, my service contact, kept me up to speed and answered my questions very professionally. Like Patty, she went beyond the basics. When my car was ready, I was traveling. Vanessa arranged for the car to be delivered and placed in my garage. it's wonderful to find people who provide consistently excellent service
Well done!
12/2/2018
Nicoleta D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Appreciated the efficiency and
professionalism.
12/1/2018
Patricia T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very satisfied for your service.
Andrews is very helpful and kind
Thank you so much.
11/29/2018
Theodore S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing work & great, attentive service - highly recommend!
11/24/2018
Pabloesther M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I told everyone I spoke with at Service King about the not so noticeable problem that needed extra attention. Because my vehicle is a large truck and the damage is not as notaicable it still requires attention. All the line of the front of the truck where off because of the collision. I told the person I dropped the vehicle all the details. When I went to pickup the vehicle none of the lines where attended to. Why did they call me and say the job is complete when the entire front of the vehicle is not fixed. All this process is wasting my time. I was the victim of an Allstate driver crashing in to me. It seems the technitions cut corners to save the insurance money and not do the job correctly. I sent the photos of the collision to the office associate at your location. The evedice of the impact is in the photos.
11/23/2018
Ledcor L. VERIFIED CUSTOMER
Vehicle Make : Ford
The truck looks fantastic.
11/21/2018
Jesie E. VERIFIED CUSTOMER
Vehicle Make : BMW
Andrew Brandler was very professional and always updated me with the process
11/17/2018
Margarita F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. My car looks great. They were quick in getting my car back to me.
11/17/2018
Clara P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Andy was great! Had a wonderful experience. Couldnt thank you guys enough for the great repair on my vehicle.
11/16/2018
Katheryne G. VERIFIED CUSTOMER
Vehicle Make : Toyota
In addition to doing a very good job of explaining the work that had to be done, Andrew showed compassion with my personal needs for a medically compromised circumstance. Kindness does not cost more but goes a long way. Andrew is kind! Thank you.
11/13/2018
Rikki M. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional, on time, on budget.
11/10/2018
Jacqueline H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was so satisfied. Everyone I encounter were so nice and helpful
and I got my car back 10 days before the date that was given to me and my car was excellent repaired. Will recommend Service King to all my friends. ????