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Real Reviews from VERIFIED CUSTOMERS
Joe B. VERIFIED CUSTOMER
Vehicle Make : Ford
It is great to get the same level of expertise and quality at all locations. This is the 3rd different shop that I have used in 2 different states.
1/10/2017
Henry W. VERIFIED CUSTOMER
Vehicle Make : Honda
Would have enjoyed more if you hadn't killed my battery leaving me stranded at my work parking lot during a snow storm.
1/5/2017
Ciara F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for all your continued updates and letting me know that my car was in good hands. It came back looking brand new!
12/22/2016
Rebecca O. VERIFIED CUSTOMER
Vehicle Make : Ford
Tara was amazing to work with.
12/21/2016
Wade S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Communications and paperwork were supposed to come to me via email. I never received any emails or paperwork. Tara did my estimate and did not mark things properly and I never received communications by email from her as requested . My right mudflat has a mark from the accident that I pointed out during the inspection and even showed Tara the accident photos where that item was shown. She said that would be fixed and when I picked up the car today, that item wasn't fixed. Mike said he would order and fix the mudflat but I'm not sure of the timeline. Finally, I had my husband check my rear lights and the gate license plate light (right side) isn't working. I would like someone to call me about next steps with these remaining issues.
12/14/2016
Rebecca O. VERIFIED CUSTOMER
Vehicle Make : BMW
Sue was phenomenal with her knowledge and helpfulness. My estimator kept me in the loop. Everyone was very professional!!
11/11/2016
Ashley S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks amazing! Thank you!
11/9/2016
Yan D. VERIFIED CUSTOMER
Vehicle Make : Ford
Did wonderful job! Thanks!
11/4/2016
Kathryn P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciate how clean they left my car!
11/1/2016
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike was so helpful and everything happened true to the initial explained timeline!
10/29/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent service from beginning to end! Thank you!
10/7/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Dodge
The customer service was excellent. I expected to call Enterprise to pick me up, but the person at ABRA did it for me. I was updated on a regular basis with texts and phone calls. When I picked up my car, the work done was incredible, and the person there explained everything I needed to know. Everyone was very professional and courteous! I was truly impressed!
9/28/2016
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Lovely people! Nice experience
9/22/2016
Felix L. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car is still being worked on by your company. Too soon for this question.
9/2/2016
Jonathon G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciated all of the updates regarding the status of my car so I always knew what was going on. Service was above and beyond.
9/1/2016
Brandon A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very friendly and kept me well informed throughout the process. Thanks!
8/31/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Loved the texts and calls!
8/13/2016
Nicole G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Super job on the repair and being kept up to date on the process was amazing Thank you
8/12/2016
**** L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very happy and the car was the best
8/12/2016
Erica W. VERIFIED CUSTOMER
Vehicle Make : Mazda
In addition to the necessary repairs to the rear end of my vehicle, I asked ABRA to address an issue with my windows that was under warranty from another ABRA location. They SORT OF solved the problem, but another issue developed. It's entirety possible that the new issue is a matter of wear and tear and it coincidentally developed while in ABRA's care. However I find this to be a PRETTY BIG coincidence.
8/11/2016