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Real Reviews from VERIFIED CUSTOMERS
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Honda
The frequent updates by email were great, being able to pick up a rental car right on premises was so easy and the staff members I interacted with were terrific. Most of all, my car looks brand new! Thank you so much!
12/1/2018
Cynthia V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
First class job and process all the way!! Very happy with the results and the customer service from all of your staff!!!! Thank you again for a job well done!!!!
11/27/2018
Robert D. VERIFIED CUSTOMER
Vehicle Make : Honda
They kept me updated each step of the way and there team very easy to work with
11/22/2018
Patricia M. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciate everyone at Keeler for the excellent job they did to my car. You're the best. Thank you
11/16/2018
Suki B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
And my car is so clean INSIDE TOOOOOOO made me so happy Thankyou
11/14/2018
Dennis M. VERIFIED CUSTOMER
Vehicle Make : Honda
Received excellent customer service from Tyler & Francesco kept me updated as repairs progressed.
11/14/2018
Frank P. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
While during the process communication concerning the status of my vehicle was good, it completely disappeared in the final 2 days when it was most important. I left 2 messages with the collision group which were never returned. I finally contacted service on Saturday who told me my vehicle was ready only to drive 10 miles to the dealership to be told they made a mistake and I need to return on Monday. Service, who completed a state inspection, was completely unaware that my car had been in the shop for collision repair. A good start with a disappointing finish.
11/13/2018
Mathew B. VERIFIED CUSTOMER
Vehicle Make : BMW
Incredible experience
11/8/2018
Jordan B. VERIFIED CUSTOMER
Vehicle Make : BMW
Delayed a bunch. Showed up at 6 couldn't get my vehicle.
11/2/2018
Linda R. VERIFIED CUSTOMER
Vehicle Make : Honda
I can’t say enough about my experience at Keeler. Tyler in Keeler Collision was extremely knowledgeable and helpful during this stressful time. The staff kept me updated and apprised on all phases. The bodywork was completed earlier than anticipated and the work was superior. I would recommend Keeler to all my friends
11/1/2018
Senait B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. Thank you.
10/10/2018
Maria C. VERIFIED CUSTOMER
Vehicle Make : Honda
The passenger side door does not lock.
10/3/2018
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Honda
I received text messages that said the car was done and then I would receive one that said it would be ready on the day scheduled which was 4 days later. I called and was told that because I was having other work done my car was not ready. Chas said the first messages were automatic. That was very frustrating. The work looks great and the people were very helpful but your messages were not helpful because they were automated. Thank you
10/1/2018
Kim F. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Tom was wonderful at keeping me up to date on progress and he was very professional and thorough .
9/27/2018
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Audi
Something went wrong with the paint on the back bumper,and hatchback hydraulics which were working fine before I dropped them off. Everything else was great! This is my 3rd time using Keeler and Tyler, Don and Christina were very helpful and accomodating and wonderful to deal with.
9/22/2018
Yolanda/sheldon L. VERIFIED CUSTOMER
Vehicle Make : BMW
You kept us updated on a regular basis and the repair was completed ahead of schedule. Thanks
9/18/2018
Sewall H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent service. Totally professional.
9/18/2018
Christopher P. VERIFIED CUSTOMER
Vehicle Make : BMW
When I picked up my car the paint job was runny in a spot or 2 and it had dried like that. Also the plastic piece on my bumper did not look perfect. It looked like that had a little scrape on it. Don is aware of this and just told me to bring the car back whenever I get a chance.
9/10/2018
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
While the service was done well, and the people were accommodating, the price to replace my side mirror was obscene, and could have easily been fixed, for a much less exorbitant fee, elsewhere. I did not realize that my lease agreement gave me no choice in this matter; I will certainly be aware next time.
9/2/2018
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was friendly and helpful. My car looks beautiful!
8/27/2018