Best costumer service I have received from anyone in a long time. The work looks good and my car is 10x better now than when I dropped it off.
12/17/2019
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Speed, communication during the process, and repair was all good!
12/12/2019
Mark T. VERIFIED CUSTOMER
Vehicle Make : GMC
39 days to repair.
Rental cost to me at $20 / day for same size vehicle to accommodate 2 boosters and a car seat.
Adhesive left on passenger door.
Deductible asked for at pick up even though other party claimed responsibility and other party agent clarified deductible would be sent day of drop off.
I had to call GEICO to clarify and solve.
Old front wheel rim/hub left in back of car.
Orange Marker left on back bumper.
New paint damage on back left lift gate.
Car wasn’t “ready” for pick up based on the above.
Discrepancy in text notification dates and actual dates received from service manager causing extra calls to ensure rental was reserved
12/10/2019
Kaleb M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience and service!!! I will definitely recommend to anyone who needs repairs.
12/7/2019
Linda B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service King had my car at their facility for weeks before they worked on it. I believe they should call you to bring your car in when they are ready to work on it and not to make you wait unnecessarily
11/30/2019
Linda B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service King had my car at their facility for weeks before they worked on it. I believe they should call you to bring your car in when they are ready to work on it and not to make you wait unnecessarily
11/30/2019
Bob C. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for completing our repairs timely.
11/27/2019
Stephen D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jordan Riker is masterful at customer service. Super kind guy who exceeds expectations to deliver extraordinary service for the customer.
11/17/2019
Richard L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I called to not have the emblem put back on, was told it wouldn't be, but have to go back for it to be removed, told that will be free of charge.
11/16/2019
George A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything is fine
11/16/2019
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very satisfied with my experience at Service King!
11/16/2019
Michael L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The only issue that I have this far is that when you disconnected the battery, you reset the key fobs. Now only one will do the keyless entry.
11/15/2019
Debra N. VERIFIED CUSTOMER
Vehicle Make : Honda
10 out of 10
11/14/2019
Andrea W. VERIFIED CUSTOMER
Vehicle Make : Buick
I received regular updates on my car & I appreciated knowing the progress.
11/13/2019
Eric B. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the quick turnaround on my car repairs. This was my first experience with service king and being a new resident of Nashville they exceeded my expectations and were extremely helpful with updates and other important information on my car.
11/10/2019
Steven G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleased at the repair work done on my car.
11/9/2019
Constance J. VERIFIED CUSTOMER
Vehicle Make : Acura
They did a good and thorough job
11/8/2019
Krystal M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Service was great! Fast and friendly
11/5/2019
Tae K. VERIFIED CUSTOMER
Vehicle Make : Toyota
terrible service. i am very mad at your service. Make me headache.
You-service king/ were supposed to call me tonight about 4 or 5. I waited waited i was nervous. Bc i have to work every day.
You said, "we will call you today."
promised me that my car of sensor part will be fixed today.
So i trusted totally but nobody called me.
About 5:30, i left to service king to get my van.
i walked all the way to service king.
About 10mins from home.omg
I waited waited so long, omg
you guys couldn't find my van key
too long too long i waited. over **** hour.
Enterprise took my car key?
Ridiculous!!!
Bad bad service ever. I'm very mad!!