They handled everything great. Kept me up to date and fix my car quickly and it looks great. I would recommend them to anyone!
1/3/2018
Robert G. VERIFIED CUSTOMER
Vehicle Make : GMC
Mike was awesome. The young lady that checked me in was great as well.
12/22/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent work and thank you very much for the detail job on the inside of my car!
12/20/2017
Sumesh S. VERIFIED CUSTOMER
Vehicle Make : Toyota
ABRA did not give me a repair estimate copy and i was not aware of the fact that the parts replaced could be an After Market part. I got to know this only after the work was done.
Could see that the after market part that was used was charged at a much higher price(looked at the online price using the part number mentioned in the bill). For the amount that was charged, I could have got an OEM part.
Did not get things right the first time. Had to pick it up on a different date.
12/15/2017
Colleen N. VERIFIED CUSTOMER
Vehicle Make : Subaru
We were told the car was ready, and we arrange to pick it up the next day. When we arrives, Abra said they needed 45 more minutes. They made us wait one and a half hours longer. That was very frustrating. Everything else was good.
12/13/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Highly professional team. great people to work or do business with, would highly recommend their services.
12/11/2017
Karyn C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Molly and Katie were exceptional representatives, thank you for your service!
12/7/2017
Janet Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Every one was very accommodating. They serviced my car in a very short time. And I am very satisfied! Very professional! I looked at another auto body service before I found out that I needed to have a Geico person look at my car. They told me it would be over two weeks before I could get my car in. I will definitely go to ABRA if I have any issues in the future. Love them!
12/2/2017
Betsy W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent work, service, good prices and an absolute pleasure to work with!
12/1/2017
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Honda
I liked the dsily updates and the speed my car was tepaired
11/23/2017
Diane B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Received conflicting emails and my vehicle was picked up yesterday and the blinkers are not working.
11/21/2017
David F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quality of work was excellent - customer service staff extremely helpful and friendly.
Very, very satisfied.
11/16/2017
Veronica Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Super inpresed with the work done to my Honda Pilot. It looks better than it did before the accident! Customer service throughout my whole Abra experience was excellent. Thank you Molly, Seth & everyone else that helped me through the process!!
11/13/2017
Dan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Seth and Molly have been a joy to work with.
11/2/2017
Philip L. VERIFIED CUSTOMER
Vehicle Make : Mazda
I felt that the employees were very friendly and helpful. However, I feel as though they were lacking in the communications department. We were told that we would hear from them about every two days, which did not happen. We were also told that there were voicemails that were left, when there weren’t. Otherwise, it was an overall good experience, but you can’t make promises you then don’t keep.
10/29/2017
Surrendra M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service!
10/28/2017
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Molly was especially patient and helpful and always answered my calls in a timely manner. The valet svc
And the young men who p/u and dropped off my Toyota
were very respectable and mindful of my concerns about my truck. So refreshing in today's climate of
walking on pins and needles.
Thank You Again,
Barb Walker
10/28/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : Dodge
The initial contact person was excellent. She took the time to listen to all my concerns. She was kind and courteous and explained the process well with regular updates as to the progress. When I arrived to pick up my vehicle the there were tools in my vehicle. It looked like a coat of wax was applied to the windows. Within 15 minuets of leaving my door handle nearly fell off. I was able to return the next day to remedy the issues at a great inconvenience to myself. The front counter people, 5 of 5 stars. The repair techs, 2.5 of 5 stars.
10/22/2017
Rajesh B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Did a great job, very efficient and smooth overall.