We've used Abra more times over the past decade than is like to admit. We've always been impressed by the consist high quality of your work.
7/19/2013
Michelle O. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had to reschedule my appointment 3 times due to the glass people either unaware of the appointment or because the wrong glass was ordered . I bought a gas gift card for my girlfriend who was inconvienced as she was kkind enough to pick me up and drop me off.
I would expect some a business that has provided below par service to compensate their customer as well. Some suggestions would be: offer free windshield wipers , lower the cost of the installation, gift card.
7/18/2013
Randy J. VERIFIED CUSTOMER
Vehicle Make : Ford
Dear Abra,
First, I'm not satisfied with my experience. I felt rushed at the front office with the paperwork, my car took longer than expected because there was a flaw in the paint job and needed to be repainted, and lastly I noticed a dent in my "Finished" tailgate this is unacceptable, and I want this resolved.
Randy Pflum
7/17/2013
Siri B. VERIFIED CUSTOMER
Vehicle Make : BMW
The replacement grill on my BMW is black and the passenger side grill (the original) is silver and I didn't realize it until now. Hoping this can be taken care of one way or another. Thanks
Ethan
7/16/2013
Carlos M. VERIFIED CUSTOMER
Vehicle Make : Acura
Awesome job, excellent service, very kind and professional attention. first class experience. thanks a lot.
7/16/2013
Agneta S. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done in the time promised; extremet well organized staff.
7/15/2013
Anthony H. VERIFIED CUSTOMER
Vehicle Make : BMW
They completed my cars repairs within a timely manner and my car looks great, thank you!
7/10/2013
Carrie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was nice to have daily updates and have the car detailed before I picked it up.
7/9/2013
Heidi M. VERIFIED CUSTOMER
Vehicle Make : Saturn
When I would call to see about the status of my vehicle the staff at ABRA would be very reassuring that my car was in good hands. Once my insurance gave the go ahead the Repair work went relatively quick. Car repair can be a great inconvenience, but ABRA made the situation bearable with their excellent service. ontheroadagain
7/1/2013
Diana A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Bumper is crooked. Not sure if that's as good as it gets? Also still hearing that rattle noise.
7/1/2013
Mary Jo. VERIFIED CUSTOMER
Vehicle Make : Kia
I had to work later and Tim Rhinerson at the Madison Abra told me it would be no problem, that he could stay late. I really apprenticed his commitment to me the customer.
Thank you,
Mary Jo R
6/29/2013
Nick B. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were very professional and had a good sense of humor too!
6/29/2013
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for cleaning our vehicle you have no idea how great that was.
6/29/2013
Kristin H. VERIFIED CUSTOMER
Vehicle Make : Saab
Their customer service was top notch. They kept me informed the entire time and everyone on staff was so friendly! I couldn't believe how easy it was to have my car repaired at Abra, they turned what could've been a stressful situation into a walk in the park:)
Thank you Tim and team. You guys are awesome!
6/28/2013
Stephanie J. VERIFIED CUSTOMER
Vehicle Make : Mazda
The garage was great. This customer satisfaction thing seems like overkill...
6/26/2013
Nikki B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very pleased with the quick turn around on getting my car back to me. Looks brand new and I'm more than satisfied with how I was treated julietta was wonderful.
6/25/2013
Frank K. VERIFIED CUSTOMER
Vehicle Make : Honda
I greatly appreciated the daily updates and the work was done very quickly and well!
6/24/2013
Ming-huang H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Julia has done a great work to update the repair status. However, the work done in the shop still has room to improve.
6/24/2013
Scott O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Juliette **** is awesome! If not twice as professional and courteous then certainly twice as beautiful!
6/23/2013
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Ford
excellent service!!!
Above and beyond what I expected.
A very special note of thanks for taking such good care of me and for making my car look like new!!!