Repair technicians did not have the LaneWatch camera in the replaced side mirror programmed, yet called me to say the vehicle was ready. When I came to pick up the vehicle I noticed this and inquired why it wasn’t done. I was told it was overlooked. A Honda technician would need to do this yet. I was told I could get back into my rental car and leave my vehicle for this to be completed in ****-3 days. Otherwise I could leave with my vehicle and take it to a Honda dealer myself to have it programmed. I chose the latter. I did not have the confidence this would be done in a timely manner. I also did not want to be in a rental for more time, nor did I want to drive back to the ABRA shop. My dealer was more convenient.
6/6/2018
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very nice
6/6/2018
Mrunal G. VERIFIED CUSTOMER
Vehicle Make : Acura
Courteous and supportive
6/2/2018
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very friendly informative staff.
5/26/2018
Tajai T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great customer service!
5/24/2018
Shunda D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Friendly and attentive staff. I was constantly updated. I like the one stop shop picked the rental.up went on my way. The work was well done
5/23/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent Professional Service would revisit again
5/17/2018
Aubrey B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Abra communicated with me every step of the way.
5/5/2018
Deborah A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very attentive and happy group. Was given a long time frame for repair and was happy when it did not take that long. Thanks
5/3/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brake service I would return as a customer
4/26/2018
Marina B. VERIFIED CUSTOMER
Vehicle Make : Toyota
You continue to send messages to this wrong number
4/26/2018
Pam G. VERIFIED CUSTOMER
Vehicle Make : Subaru
They kept me informed every day about the progress on my car and completed the job earlier than expected. Everything looks great and it was an extra bonus to get my car back clean, inside and out!
4/22/2018
**** Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks like there had never
been an accident! I'm very pleased
with their professionalism! Job well done! Thanks!
4/18/2018
Debra A. VERIFIED CUSTOMER
Vehicle Make : Ford
Samantha was wonderful and kept me updated during the whole process. The car looks great ?
4/12/2018
Flora U. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much for taking care of my car
Job well done
4/11/2018
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Honda
The short completion time and daily updates were appreciated
4/7/2018
Luann J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Confusion in beginning with unnecessary appointment made but once that was over everything went very smoothly with great communication.
4/5/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Good job, Robert
4/2/2018
Daniel Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Staff was friendly and work was done very well and on time.
4/1/2018
Samantha S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you SO much for cleaning the inside of my car! It was much appreciated!