Very impressed with the entire process! Loved getting texts about each step of the repair and personal phone calls from John. We will definitely use this company again in the future!
10/4/2018
Calli R. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was very nice and the process was quick and easy.
10/2/2018
John H. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work, looks perfect. Very good communication. Highly recommended
10/1/2018
Mikhaeleia S. VERIFIED CUSTOMER
Vehicle Make : Honda
You all did such an amazing job with my car!’ It looks better than when I got it from the dealership!
9/30/2018
Suzanne G. VERIFIED CUSTOMER
Vehicle Make : Subaru
John went above and beyond to get my car fixed and back to me. The staff pushed themselves to get it done. I appreciate all of them for doing such a good job
9/30/2018
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Darrin is a highly competent employee knowledgeable
Keep me updated each step of the way.
A true professional
9/29/2018
Kathryn C. VERIFIED CUSTOMER
Vehicle Make : Toyota
John went above and beyond to make sure I was happy with both the process and the work. I would most definitely use Abra again, and will recommend to all my friends.
9/27/2018
Madhu Sudhana. VERIFIED CUSTOMER
Vehicle Make : Acura
Shannon did a great job keeping me updated! She is super awesome and sweet!
9/26/2018
Eran B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
ABRA is an A class experience.
I've got all the info needed as I checked in my car to repair, The team were super efficient, pro and so nice & kind - helped me with the rental car and walked me thru the process.
I got daily updates on repair status and an update on the morning when the car was ready to picked up, so I can plan my day.
Above all that, ABRA did a phenomenal job and my car looks like new.
Thank you,
Eran B
9/25/2018
Timothy J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mr. Mike was very friendly. He showed outstanding customer service. Overall I had a great experience. Everything went smooth. If something happens to my car again, i will definitely take my car to abra in franklin again
9/21/2018
Edward K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything very professional!
9/21/2018
Theresa K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job! Thank you!
9/15/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great as usual!!!
9/15/2018
Dana N. VERIFIED CUSTOMER
Vehicle Make : Volvo
I can not even tell where the repair was done, so the work was great. My service advisor, Darren, was friendly and called when he promised so the customer service was great as well. Great experience!
9/12/2018
Felix V. VERIFIED CUSTOMER
Vehicle Make : GMC
Shannon is awesome!
9/12/2018
Marianne T. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was very professional. My car was completed quickly and they did a great job! Shannon kept me updated. It was a great experience and I will recommend them to others needing repair work.
9/12/2018
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mike (Franklin, TN) location was awesome! Very thorough & frequently kept me updated. Everyone was wonderful today when I picked-up my vehicle...and car looked great.
However, 2-hours later, for first time I noticed the spoiler in the back (far right side) was not well adhered/not well adhered properly...it was as if it had partially come off or separated from the trunk in one area. I trust it’s a simple fix.
Other than that, everything & everyone was great! Thanks, -Matt Cavanaugh
9/12/2018
Cristopher M. VERIFIED CUSTOMER
Vehicle Make : Kia
John was great! He kept me up to date throughout the process and explained the entire process when I dropped off the vehicle.
9/12/2018
Victoria L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My repair experience was exceptional! The car looks absolutely perfect and the office team was great at keeping me informed.