The customer service was excellent and the final work done on our vehicle tuned out looking really good. Very satisfied.
3/1/2019
Michael B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for a great experience
2/22/2019
Megan T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Roni did a wonderful job. A+!!!
2/21/2019
Nicholas P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience overall. Communication was consistent and I like the text updates. Richard at the San Marcos location was fantastic and performed beyond my expectations in service. I would come back just for his service.
2/14/2019
Shirin F. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was fixed in a timely manner and they were very clear about the process that was going to take place. Following the fix, I was fully informed of what procedures took place. Overall, I am extremely satisfied.
2/13/2019
James N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept me well informed during the entire process, bodywork and paint were superb and they went above and beyond to remove a blemish that wasn’t accident related. Highly recommended!!!
2/7/2019
Patty B. VERIFIED CUSTOMER
Vehicle Make : Nissan
They faithfully kept me updated about the progress in repairing my vehicle. I’m satisfied with their work.
2/7/2019
Kristian L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Service king was quick on repairing my vehicle. Richard was great at assisting and making sure the car was fixed to my satisfaction.
2/6/2019
Ronald A. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional, understanding, open and timely communications. My car is perfect
2/5/2019
Teri H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Richard was awesome! Everyone was very nice! They kept me up to date and on time! Very impressed!
2/2/2019
Caroljerry S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great people and a wonderful repair job!
2/1/2019
Wanda S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very friendly, great service! Thanks Service King! Wanda S
1/26/2019
Andrew D. VERIFIED CUSTOMER
Vehicle Make : Honda
Greatly descriptive and helpful
1/24/2019
Melinda M. VERIFIED CUSTOMER
Vehicle Make : BMW
Updates were timely and informative. Quality of work and customer care was top notch. All employee interactions were great!
1/22/2019
Nicholas L. VERIFIED CUSTOMER
Vehicle Make : Subaru
After one week of Service King in San Marcos having my vehicle they told me that it was ready for pickup, I took off hours off of work to come pick up my vehicle and as soon as I came to look at it I seen that the dent was still there they said that they Blended on to my driver side door which was not the case at all they left a vertical scratch next to my door handle about 12in long and then clear-coated over it I told him it was not there before so the lady checked her pictures and confirm that it was not there before and told me that I don't know how this happened but we'll make it right. So they put me back in a rental car for another week and a half and finally was it done which again I took off time from work, then I went to Service King to look at it again and there were still spots that needed to be wet sanded and buffed again. As soon as I got into my car I noticed that my turbo boost gauge was on so obviously someone was using it or driving it, and my stereo all the settings were turned up so obviously that they were listening to loud music in my car which I don't appreciate at all. I will be looking for a new body shop and I will never refer Service King again
1/21/2019
Kathryndavid B. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantstic job! It looks better than it did when I bought it!!
1/20/2019
Jennifer J. VERIFIED CUSTOMER
Vehicle Make : Ford
Richard Rocha, who oversaw our project, did an amazing job and went above and beyond to provide true customer service. My disappointment was with part of the finished product of my vehicle. Since it was kept longer to eliminate paint flaws, I assumed they would all be taken care of. However, this is not the case. There are still clear coat runs in the paint, and there is a large section under the passenger door handle that is bunched up and rough. I understand that my doors needed to be repainted so they were even and matched, but none of those markings were on my car when it was brought for repairs, so I would hope they would not be there upon returning the vehicle to me.
1/19/2019
Samuel G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service. Everything was exceptional
1/19/2019
Anita C. VERIFIED CUSTOMER
Vehicle Make : Volvo
So appreciative of the daily text messages giving me updates on the repaid!
1/13/2019
Jesse R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Richard did a great job and kept me informed. Jesse was great too thanks