The staff is amazing. Very empathetic about the situation. Kind friendly and keeps the customer updated on vehicle completion.
12/29/2018
Evelyn R. VERIFIED CUSTOMER
Vehicle Make : Ford
They returned my baby back to me in pristine condition. I really appreciated that my car was returned several days before their estimated return date. Thank you for making my baby beautiful again.
12/29/2018
Mayho Konno. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy with overall service at Service King. I would love to give them great feedback. Thanks,
12/22/2018
Daphne C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My second vehicle to be repaired by S/K Bastrop. Gilbert and his crew put the customer first. Thanks Service King.
12/22/2018
Lee M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Staff!
12/21/2018
Stephanie P. VERIFIED CUSTOMER
Vehicle Make : Subaru
So far, everything seems just fine with the repairs. More than anything, I am just getting used to my car again in general.
12/21/2018
Eric F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing experience, thank you
12/16/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : BMW
Very satisfied
12/15/2018
Stacy L. VERIFIED CUSTOMER
Vehicle Make : Acura
I had to drive 4.5 hrs to pick my car up and ****.5 into my drive home I got a signal/warning for me to pull over and not drive that the car could stall. I had to go to a local Honda dealer to hook it up and tell me there were 3 codes. One was for no coolant in the reservoir of the radiator, which was part of my repair and the other 2 are electric stuff and now my car is at an actual Acura dealer getting properly repaired. Sad part is Service King is getting over $1700 and it is not properly fixed and I am sure they will not pay for any extras, as they will let my insurance go ahead and pay double to fix it right. So my 4.5 hr trip turned into an extra 3 hours as well.
12/3/2018
Sherry Elaine. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Their service was great. They answered all my question. I am so please to get my truck back on time.
12/2/2018
Melinda W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication and Gabby was very friendly and informative
12/2/2018
Holly K. VERIFIED CUSTOMER
Vehicle Make : Subaru
The headache of a fender bender was fixed by Service King. They were recommended by my USAA insurance. What I got from them was good customer service, transparency, and solid repairs. I hope I never need them again, but won't hesitate if I do.
11/27/2018
Camilo C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
11/20/2018
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was great.
11/17/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service!!!!
11/15/2018
Judith J. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was treated fair and the work was done on time
10/28/2018
William N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Cannot be beat by administration or hands on work on my car...better than the day I bought it .. very polite and knowledgeable staff top down...hope I never need again but will refer family and friends forever!!!! Please let them know....Love my car again!!!!
10/26/2018
Pam M. VERIFIED CUSTOMER
Vehicle Make : Dodge
All is good
10/23/2018
Jeff F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I felt like the communication at the beginning was lacking. It was a week and I hadn’t heard anything so I called to follow up on the status of my car only to find out they were waiting on an answer from my insurance company. So then I called my insurance company to get the **** rolling. Once they got the approval the process went quick and the communication was great.