Abra Auto Body Repair of America - Roswell

Thank you!

Excellent job on my repair. The technician Chris kept me inform on the progress of my car from the beginning to the end. Chris was very knowledgeable and I got an great explanation of that was done when I picked my car up. I will recommend A bra to any who need their cars repair. Thanks Abra and Chris.

Great repair, finished early, kept very well up to date on status.

Bill was super helpful and eased what is usually a non enjoyable process. Thanks to him and the team on Holcomb Bridge.

Justin did an outstanding job. He was very professional and always kept me informed.

Everything went smoothly. I appreciate the updated emails that told me the progress of my Honda. The communication was very efficient and helpful. Thank you Justin and the Abra team.

Bill took care of my claim and bodywork and a courteous, calm, timely manner. He gave me information in a very organized way and made sure I was taken care of. My car was Fixed to my satisfaction with in a reasonable amount of time. Considering my incident involved theft, as my window was smashed and items stolen out of my car, it was so nice to work with a friendly person like Bill, someone I felt like I could trust. Great experience overall

Justin was very courteous and made the entire process a great one.

Good!

Justin did a though job and your receptionist was very helpful. Excellent experience.

Customer service was excellent

Justin was very good at communicating throughout the process. I was informed every step of the way! Great customer service from Justin.

I loved the texting ability and the daily meaaages about the status of the vehicle repairs. When we picked up the car, not only was it repaired... they even went above and beyond and cleaned the car of all the tree sap that was on both sides. It almost looked like new. Will definitely use them for further repairs.

Love the daily updates...Justin and the others at the Holcomb Bridge location were very conscientous...much appreciated.

Excellent service and great communication from Justin! Delivered on all requests!

Everyone was extremely polite and kept me updated during the whole process. This is my 2nd time coming back b/c they treat u as a too priority once you get your veichle to them. Will still reccomend to others. Well done Mr. Bill... Thank you again guys

Lug nut locked not put back where it came from

Repaired in no time. Everything was explained. Very good job.

The quality of the work done to restore my car was excellent. The color match and repairs were done thoroughly.

I dont like being a ****. I understand it’s difficult to predict unforeseen issues. However when I’m told something is going to happen I expect it to happen. When it doesn’t and I’m asked my opinion I give it. I dont recall the exact date you picked up my car, but I think it was around 10/12. The initial communications were good and appreciated. On 11/5 I started getting indications that my car was almost ready. Then a little hiccup, no problem. Then 11/9 - being reassembled and although quite a bit to do were hoping to have it ready. I assumed for sure on Monday. 11/12 thinking today or tomorrow. 11/15 working on having it ready. I didn’t even allow him to say more. I said I didn’t want to hear back until it was returned to the ABRA location they picked it up from. Further, that after hearing 3 times that it was almost ready, any day, his promises were meaningless. Today 11/17 I get an email that the car is done. Surprise to me and what good does that do if I can’t pick it up since you’re closed. In the beginning I told the guy that all I wanted was honest communication. I wouldn’t have minded if it had taken twice the time. Communicating that would have been better than telling me it was almost ready multiple times and not delivering.