The time frame quotes and customer service was outstanding. Ms. Vickie and Ms. Dennis were always willing to assist me; even after regular business hours.
7/31/2013
Toccarra D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and excellent results. Thanks to Rebecca and Abra-Mt Zion for a great experience
7/24/2013
Woodrow H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Took 3 weeks. Still damage on ft d side molding. Interior has paint dust. MAY have A/ C vent disconnect.
7/16/2013
Natasha W. VERIFIED CUSTOMER
Vehicle Make : BMW
I was extremely pleased with the customer service representatives, Rebecca and Nori. Eddie was also informative. I couldn't ask for a better group of people during such a challenging time. An accident can be stressful, but they made it somewhat of a. relief.
7/2/2013
Dorothy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are very informative and provide excellent customer service!!
7/1/2013
Steve S. VERIFIED CUSTOMER
Vehicle Make : Toyota
great customer service
6/29/2013
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Toyota
very friendly staff, great customer service, repeat customer, will use again if needed
6/26/2013
Bangerlin B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was polite and courtious after it was established the repair was an insurance job. I did not appreciate being asked to sign anything before the insurance adjuster saw the car. That is all.
6/20/2013
Zachary W. VERIFIED CUSTOMER
Vehicle Make : BMW
The work preformed on my car is not only substandard but is actually criminal for a professional body shop. I am putting together a detailed list with photographs to give to you and my insurance company when I reluctlantly return my car to your Mt. Zion Morrow location. Of the many amateur mistakes made on my automobile, the presence of wax/polish residue everywhere is the most blatant. Loose trim on the windshield, orange peel texture on painted areas, an actual hole in the body work, visible and touchable tape lines around paintwork, belt/tool scratches on the body, and various scuffs on body panels round out the list of areas where you have failed. All of this after i was told that the first round of work was deemed unacceptable by the "manager" and they would be redoing it. I will suggest USAA not include you on their recommended list of body shops in the future.
6/18/2013
Sheila T. VERIFIED CUSTOMER
Vehicle Make : Honda
The Morrow location has an wonderful and caring crew. All ways there when you need them. They go above and beyond there expectations. Go Abra@Morrow!
6/14/2013
Richard W. VERIFIED CUSTOMER
Vehicle Make : Ford
couldn't be more satisfied with the quality of work you performed on my ford f-150 vehicle!
rich warrer
6/12/2013
Demetrius H. VERIFIED CUSTOMER
Vehicle Make : Ford
I purchased my car brand new and understand the touch up (paint) wouldn't be perfect; however, putting the interior of the roof together properly appears to be simple. My next course of action is to research on YouTube to fix the obvious sag in the middle.
6/11/2013
Shonda S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The service was professional, friendly, and I was aware of what was going on every step of the way.
Thanks
6/7/2013
Jeffrey C. VERIFIED CUSTOMER
Vehicle Make : Honda
Nori did an outstanding job with me and my
04' Honda Oddessy!
6/5/2013
Chris B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very satisfied my car it looks new again ever one was so nice to me I would tell all my friends
5/25/2013
James D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck was in due to hail damage. When I received it everything looked fine until I got home and noticed my hood was to large and didn't fit. It sits out over the front of my truck and it sits to high on the back end. The rep told me that was the hood that was coming up to order but its very obvious that it was to big. The rep told me that he would try to find a fit from the after market yard. So until then I am dissatisfied with the services.
5/23/2013
Alan B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Stop sending "happy" text messages. I don't have a texting plan. It costs me for each and every message. Send mail or call.