I was completely satisfied with my experience. Rachel was prompt in setting up appointment for us to bring car in for the appraisal. She helped me with getting answers from the insurance company. Everything was done within the time frame she gave me. She and the staff were very pleasant. I really liked receiving text messages on the progress of my vehicle. Completely satisfied with my experience!
2/22/2017
John G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service
2/14/2017
James B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was great and the employees were very kind and courteous
1/24/2017
Brent I. VERIFIED CUSTOMER
Vehicle Make : Dodge
From the damage assessment to the repairs, everything was completed in a timely manner. I was kept updated every day or eveey other day on the progress of repairs. Nothing but respect for everyone at Legacy Collision. Great work! Just watch out for bolts and screws on the floor. Minor tire issue, panel securing screw found in tire. repaired for free. Again Great Job to everyone!
1/24/2017
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Jon.
10/20/2016
Roger B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service
9/13/2016
Jimmy M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work very pleased with the work
8/4/2016
Daryl C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
John was awesome and services were fast.
6/9/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Superior serve - and my service adviser was OUTSTANDING
She could not have helped more
6/4/2016
Fredrick P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job!
4/26/2016
Lorraine K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was extremely pleased with my treatment and the repair to my car. I will recommend Legacy to my friends if they ever need repairs. Mr. Williams was very, very professional, knowledgeable and friendly. Fantastic service.
3/31/2016
Robert J. VERIFIED CUSTOMER
Vehicle Make : Acura
A very good experience with Lacy. Would definitely recommend to anyone who is in need for a body repair, Mr John Williams always kept us informed with the process of repairing our Acura. Felt very comfortable in leaving our car in the hands at Lacy.
2/23/2016
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service and quality work. Very pleased...
2/17/2016
Roger B. VERIFIED CUSTOMER
Vehicle Make : Nissan
John Williams very customer-oriented
2/2/2016
Brandon R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience with legacy Chevrolet was awesome Rachel Napier really did an awesome job of taking care of me from the time I stepped on the lot. She inspected the vehicle for all damage then came inside and tell me what the parts will cost then she called rentaprise to ensure that I had a rental car and kept me updated throughout the whole process via text message I dropped the car off on Monday and it was ready for pick up on Thursday but I couldn't get to it until Friday but once I picked it up everything looked fine I once again was explained everything and additional supplementary things that they found that was also taken care of I was shocked when I stepped in to find out that they detail the vehicle from top to bottom front to back looking like it was brand new from day one when I bought it .I hope that I will never have to use this type of service again but if I do I would choose legacy Chevrolet thank you Rachel
1/9/2016
Filomena R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I love the daily updates.. I know it is all automated..but it is a nice touch for those who need to know daily
12/31/2015
Brent S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kept good communication with me
12/9/2015
Renardo P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service!
11/24/2015
Elliot R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
If you can explain to the customer why the added miles are on the vehicle if you are doing the work at Legacy.