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Real Reviews from VERIFIED CUSTOMERS
Carlos M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Custumer service Evelyn was awesome she helped me through out the process of getting my car fixed. She kept me updated with the repairs of my car and made my experience less stressful. The repair job was great they left my car like new. I would highly recommend this repairshop to anyone
3/20/2019
Jessica P. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great customer service! Made for a seamless experienced from start to finish
12/23/2018
Zaki L. VERIFIED CUSTOMER
Vehicle Make : Acura
Courteous and informative staff
12/6/2018
Laurie B. VERIFIED CUSTOMER
Vehicle Make : BMW
Fantastic job! Looks like a brand new car. Communication through out the experience was fabulous. There was easy check out and quick paper signing.
12/4/2018
Verna F. VERIFIED CUSTOMER
Vehicle Make : Ford
Your customer service was great
11/7/2018
Farook A. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I was kept informed about the progress and the work was done very well. Thanks.
11/4/2018
Jinseng H. VERIFIED CUSTOMER
Vehicle Make : Honda
It is perfect!
10/20/2018
Dongluo C. VERIFIED CUSTOMER
Vehicle Make : Audi
I have a very good experience with your service. Your update system keeps me posted about the progress. Your workers are professional and helpful.
10/10/2018
Joseph K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Evelyn Ruiz is a good employee, she is well trained and dedicated.
10/4/2018
Yuche T. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I had a rear bumper repainted at your body shop. I found the bumper was not installed properly right after pickup. Though they provide immediate adjustments to make the gap smaller. But I am still thinking it is not installed correctly. It shouldn’t be a Mercedes certified quality. Feel very disappointed.
9/19/2018
Anastasia M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The stuff is friendly and helpful, very great job!
8/27/2018
Ytzgeny C. VERIFIED CUSTOMER
Vehicle Make : Honda
Pleasure to work with the team.
8/2/2018
Yoram C. VERIFIED CUSTOMER
Vehicle Make : Porsche
We appreciate Lucy’s communication and service very much!
7/11/2018
Kara B. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great!! Very professional and great customer service. Evelyn Ruiz (Mountain View office) was extremely helpful and knowledgeable and made this a great experience. Thank you!!
6/29/2018
Israel N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Evelyn communications were great. her mannerism is exemplary!! Thanks. The time it took Lexus to work on the car was not well managed and there was additional **** week delay beyond the time originally estimated.
6/16/2018
Nicole H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was under the impression that the car would be worked on under the original estimate which included some work on the other side that I would pay for out of pocket. This was a surprise when I picked up the vehicle. But unfortunately due to the extended time that my vehicle needed to be in the shop I couldn't wait any longer to get my vehicle back as I do not have a rental car and needed the ability to drive in the next week. It would have been nice to have a heads up that they wouldn't have time to work on it by that time. I could have potentially worked around it if I had known that was an issue ahead of time. Thank you for the fast responses though and for the beautiful paint job.
6/14/2018
Mark M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I had an overall excellent experience. Communication was good and Evelyn was professional. Unfortunately, the tire vendors sent the wrong tire which delayed my ability to pick up the car by a day. This cost me an additional rental car day out of pocket which is why I wasn't totally satisfied.
6/7/2018
Tanja H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you so much Pan American Colision Team for taking care of my E350 repairs. I was nothing but impressed with your service, your attention to detail and frequent communications related to the status updates of my Mercedes. A special thank you and shout out goes to my assigned Tech Manuel Maseda. Your very grateful and happy customer, Tanja H
6/1/2018
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Honda
Manny is great!
6/1/2018
Ta Cheng. VERIFIED CUSTOMER
Vehicle Make : Lexus
Qute is inconsistent and repairs takes too long than originally promised.
5/31/2018