We appreciated the communication and updates. Great job!
2/15/2019
Peter F. VERIFIED CUSTOMER
Vehicle Make : Dodge
They went above and beyond what was necessary to satisfy my expectations.
2/13/2019
Marlon A. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Very professional staff. They went above and beyond excellence in repairing my vehicle. I would definitely use and recommend them to everyone. Thanks!
2/12/2019
Megan M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would suggest an initial 1st phone call after drop off, instead of a text, but the texts were helpful throughout the process.
2/11/2019
Erin P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I received my car back strongly leaking coolent. It appears my radiator hose is now leaking. Which is near the bumper. The dash notification came on shortly after leaving your shop (A block away). When I left my vehicle I never once had a notification, or lost heat, or left puddles of fluid. When I took my car basically immediately back I was told there is nothing but bad luck. I’m failing to see how there is zero correlation. There’s even notes of recorded labor for head lamps and bumper. Two parts that are very near my radiator hose that appears to be leaking. Had I have been given the option... repair cosmetic damage, or to possibly overheating and damaging my engine, I definitely would have avoided this repair in your shop and stuck with cosmetic damage. At the very least, if there was any quality inspection of work they could have noticed the issue and fluid.
2/9/2019
Brian K. VERIFIED CUSTOMER
Vehicle Make : Kia
Nick and the team at Abra Auto Body Repair extra care to make the repairs on my 2010 Kia Sportage was done right, I want Thank you and will return if I need my 2010 Kia Sportage repair.
2/7/2019
Eldon A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I felt like the repair took an excessively long time. I am upset that I had to call to find out when my car would be ready and the date kept getting pushed back.
2/3/2019
Carly K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I have done business with ABRA twice over a 6 month period. When I showed up the second time not only did Ryan recognize me, but he also commented on how I was just there for basically the same damage to my car and what a bummer it was. My insurance company is Geico and going through their Auto Express option with ABRA makes the entire process extremely fast, easy, and convenient. Both my Geico rep (Jennifer) and ABRA rep (Nick) kept in touch with me frequently and assured me they were on top of it. Both times upon pickup my car has looked perfect and was returned to me cleaner than I left it.
2/1/2019
Brian J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Customer service was excellent. They kept me updated throughout the process and worked with me the entire way. Ryan was especially helpful in answering questions and making my experience great
2/1/2019
Tyler B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Customer service was very good!
1/30/2019
Danny D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for a job well done. I am completely comforatable and excited to bring in my second vehicle next week!
1/30/2019
Eldon G. VERIFIED CUSTOMER
Vehicle Make : Ford
Communications were excellent and staying in touch with daily updates as to how the work was being done. A real pleasure working with ABRA. A very Professional Organization which is a pleasure working with its customers. Just Awesome. Thanks for your working with me.
1/25/2019
Jason E. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt Urback was great and very friendly. I truly appreciate how I was kept up to date on where my car was the entire process...and they finished early!
1/24/2019
Travis W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Matt gave me excellent updates every two days from start to finish. Professional and courteous which gave me a great feeling my truck was in good hands. Front end damage but it came out looking brand new. I would recommend this shop in the future.
1/24/2019
Breanna Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs were timely and well done! My front bumper looks amazing! The staff was kind and professional. If I ever need repairs again I know where to go. Thank you!
1/23/2019
Trinity S. VERIFIED CUSTOMER
Vehicle Make : Subaru
None
1/18/2019
Kristopher G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied and great customer service
1/16/2019
Kenny H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your team did a wonderful job, and did a great job keeping me updated.
Thank you Abra!!
1/12/2019
Brittany Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys did an amazing job my car looks brand new. Everyone was friendly.