Faya was very helpful getting my payment from Allstate so I could get my car. My car looks great
9/26/2018
Ronnie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My assigned team were great including the receptionist. Thank you
9/22/2018
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Honda
Charlie made everything easy- 5 star service!
9/21/2018
Rebecca H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kindness and great service from everyone!
9/9/2018
September T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They had the car longer than I was told. And only did one of the repairs I requested to be done. And when I picked it up the back end of my truck was full of trash from the repair. Like sandpaper and tape,leaves and dirt. Which means they left my truck out with the topper off and got the back and full of rain leaves mud and trash. Then gave it back to me that way
9/7/2018
Brenda S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Everyone was very nice and my car was finished quickly. Looked like a new car when I picked it up.
8/31/2018
Theresa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
All of the staff was friendly. They worked well with my insurance. I received text messages and phone calls throughout the process in order to keep me in the loop of the repair process. I would use them again and refer my friends.
8/26/2018
Lalena G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I especially liked the communication by phone and text about the progress of the vehicle. Thank you :)
8/25/2018
Ellen G. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I was well informed and kept updated in regards to the the status of my car. It was done in a week which exceeded the original timeframe.
8/21/2018
David K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was unfortunately my 4th time using Abra and they did a great job replacing the front bumper on my Silverado. The repair was perfect and done on time and the truck was thoroughly cleaned inside and out when I picked it up. Everyone in the office was very friendly and professional. Thank you!
8/18/2018
Kevin A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I think ordering parts before work done to limit time vehicle is in the shop would be nice but maybe this is not possible.
8/17/2018
Sara I. VERIFIED CUSTOMER
Vehicle Make : Jeep
Charlie was great.
8/5/2018
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very impressed with Charlie. He did a great job helping me to process the payment with my insurance company. Kept me informed with the progress on my Jeep.
8/4/2018
Trina P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for doing a great job on the car.
8/4/2018
John B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Always do a good job.
8/1/2018
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Kia
The job should have been done on a Friday, no one called me to update me on the progress, car wasn’t done until Monday. Communication on the progress was poor, the delay caused major problems with plans and we were unable to rent a vehicle on short notice. Staff was nice but the communication to customer was not optimal.
7/31/2018
Vincent C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very satified with the service and repairs.Freya McWilliams did and excellentjob on keeping me informed about the progress of the repair. Thanks to your staff for all the hard work
7/31/2018
Robert R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional from start to finish.
7/29/2018
Wendy F. VERIFIED CUSTOMER
Vehicle Make : Acura
Frea did a great job communicating with me. She was very friendly and easy to talk with.
7/27/2018
****R. VERIFIED CUSTOMER
Vehicle Make : Ford
The communication was great. They kept me updated all the way.