Great service, professional communication and work was done on a timely manner.
8/26/2022
Patrick M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff do not answer the telephone or respond to voice mails within a reasonable time frame. This makes it difficult to assess progress of the repairs and how long you will need to rent a vehicle. For example they informed me they usually only respond once per week on Tuesday’s.
I think it would be helpful if they developed a information list regarding the process and gave it to customers and emailed it to them so they know what to expect in terms of communication.
7/2/2022
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
As always Preston AB is only shop I will let touch my vehicles. Ron and Tony are great, treat it like it was their own car. Never an issue, car perfectly clean, damage full repaired, color matched perfect. They communicate well keeping me updated. The Preston body shop is the real deal.
6/30/2022
Pearl S. VERIFIED CUSTOMER
Vehicle Make : Buick
Very satisfied
6/26/2022
Gayle S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellant work!
6/21/2022
Brandon H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service, delivered on what they said they would.
6/18/2022
Kelly R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was kept up to date with progress of repair. Repair took less time than expected
6/5/2022
Heather C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Definitely would come back again if I needed too
5/28/2022
Sheridan B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work
5/18/2022
Jodi G. VERIFIED CUSTOMER
Vehicle Make : Ram
My truck turned out nice.
4/27/2022
Daniel U. VERIFIED CUSTOMER
Vehicle Make : Toyota
The insurance claim paperwork was not submitted. The rental car was not booked & approved. The repair took 8 days for 10 hrs of labor. Communication was poor. The car looks very good. Everything else was terrible
3/31/2022
Sharon W. VERIFIED CUSTOMER
Vehicle Make : Buick
I didn't get my car back for 12 weeks from the accident.
3/18/2022
James S. VERIFIED CUSTOMER
Vehicle Make : Kia
Upon bringing my vehicle back to Preston motors to finish repairs, the work that was fixed was certainly an improvement. We had a rather interesting conversation with Ron that I expect he will correct for the future with both himself and the staff to open better communication with all parties involved. After hearing my side and demand of respect (which I should not have had to explain myself, or demand) Ron understood my viewpoint and insured that the work was done and fully explained his perspective. All in all I appreciate the work that Preston motors completed and hope that my input to Ron was taken as a learning experience to reach further growth and not a personal attack.
3/13/2022
Noah J. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm not sure you can, my car was supposedly ready 3 times and everything there was something messed up, everything was new and should've fit perfectly and everything was obvious I don't know how they could be proud of that work
3/12/2022
Michael E.. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
3/2/2022
Samuel F. VERIFIED CUSTOMER
Vehicle Make : Honda
My air conditioner isn’t working and or windshield washer fluid
2/25/2022
Jeffrey G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car came back repaired correctly and nice and clean and detailed
2/18/2022
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and it looked good as new
1/19/2022
Constance M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased with the work
1/6/2022
Rhea G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Staff was helpful and knowledgeable. The repair work on my car looked great.