This has been my third experience with ABRA, all of which have been very good. What stood out in this experience is the customer service with updates on my car. I would credit Heidi Jensen with this. Thank you!
7/30/2019
Anthony W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Heidi was unbelievably helpful and provided outstanding customer service.
7/20/2019
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Honda
Fixed ahead of schedule, and with great communication along the way. Very satisfied.
7/14/2019
Jane C. VERIFIED CUSTOMER
Vehicle Make : Buick
I really appreciated the updates via text messaging
7/13/2019
Bridget S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent communication
7/11/2019
Steve L. VERIFIED CUSTOMER
Vehicle Make : Honda
Really fast turn around considering the large volume and severity of hail damage. Well done!
7/9/2019
Janet D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Both Scott and Heidi were helpful and knowledgeable. I greatly appreciated being kept in the loop along the way with progress on repairs and updates. I’ve used Abra for many years and the quality remains the same-I’m a lifetime customer thank you.
7/7/2019
Michelle J. VERIFIED CUSTOMER
Vehicle Make : Audi
Heidi was great with communication. I got my car back in a week, which was early
7/4/2019
Sharon W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service and communication
6/29/2019
Kathryn H. VERIFIED CUSTOMER
Vehicle Make : Honda
I had to check the license plate to make sure it was my car! It’s so perfect ????
6/29/2019
Jared B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Perfect & Communication
6/26/2019
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work on my car was great, I can't even tell I was in an accident. They completed repairs in a timely manner and kept me informed throughout the process with phone calls and text messages, which I appreciated.
6/23/2019
John S. VERIFIED CUSTOMER
Vehicle Make : Mercury
Helpful and quick service
6/22/2019
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looks great. Great service all around. Would definitely come back.
6/22/2019
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott did a great job listening to my needs and helping me determine the best course of action. I appreciated the regular updates and was impressed by the speed and quality of work. Great job.
6/21/2019
Tina T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I worked with Heidi and Scott were helpful, trustworthy, and cared about me and my car.
6/15/2019
Chris G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff at the West Bloomington location were immensely helpful and very friendly.
6/13/2019
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Ford
I can not express enough how pleased I am about the work performed on my Ford. From past experience with this particular Abra, I have complete trust that the work will be better than I would have expected.I was kept well informed as to any additional repairs or corrections during the repair process. Well Done!
6/8/2019
Ann C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very communicative about progress. Friendly personnel. Looks like a job repair well done
5/31/2019
Wayne O. VERIFIED CUSTOMER
Vehicle Make : Honda
We couldn’t be more pleased with ABRA in every way! From the first moment we started, every step was perfect! Our Adjuster Heidi, was so lovely and helpful! She was considerate of my timing needs. And in particular, we are grateful for ABRA finding other damages to our car that we couldn’t see, and fixing them! They cleaned the car inside and out, vacuumed it, and made it look and feel like a new car!! Please give our profound thanks to everyone who worked on my Honda, body workers, receptionist, Adjuster and everyone! Thank you thank you, thank you!