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Real Reviews from VERIFIED CUSTOMERS
Demeatrice L. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car look as if nothing happened to it. I am very pleased with results
5/19/2018
Brandi A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone was great, the process was simple and smooth.
5/11/2018
Larry B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great experience
5/9/2018
Derious C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very Knowledgeable and high quality service! Everyone was very to my needs and was a pleasure to work with. Made my situation much less of a challenge and seamless!
5/9/2018
Nismah S. VERIFIED CUSTOMER
Vehicle Make : Acura
Austin and Mr. Mitchell were extremely quick and helpful. I first spoke to Austin over the phone and he was very courteous. Since it was my first time ever having been rear ended I didn’t know the process of dealing with the insurance company and he helped clarify things for me. When I got to the center, Austin was there to greet me and get things moving. I cannot emphasize enough how quick the service was. I got to the collision center, and didn’t spend more than ten minutes there before I got picked up by the enterprise rental agency. During that ten minutes, I filled out a form with my info, showed the damage to Mr. Mitchell, and then handed over my keys. As soon as I was done, the Enterprise pick up was there waiting for me and I was on my way. I got my car back with the repairs in less than one week and it was a job well done. My car was like new! Again, it was a quick in and out, no waiting. I got my keys back and went straight to my car! I experienced excellent service and would highly recommend Nalley Collision for car repairs.
5/7/2018
Linda R. VERIFIED CUSTOMER
Vehicle Make : Acura
Austin provides a sense of comfort from the first moment you walk through the door!
5/5/2018
Dorothy S. VERIFIED CUSTOMER
Vehicle Make : Lexus
James did my intake and he was great. Austin took care of me when I came to pick up the car. He was also great. Answered my questions, told me About the paint warranty and showed me the work that was done. My experience was fabulous!!! Many thanks!!
5/3/2018
Gloria S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Josh did a great job, it was a stress free repair!
5/2/2018
Gwendolyn P. VERIFIED CUSTOMER
Vehicle Make : Honda
Joy Waters and the team was awesome. Joy was very attentive and kept me inform thoughout the entire process. The repair process was stress free. Ir
4/29/2018
Walter J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kept me informed during the process. Repair looks good. The repair was done more quickly than you predicted. Great job!
4/28/2018
Gaynell S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was satisfied with the work that was done. Superb as usual. My problem was the miscommunication about the rest of the work I wanted done. Y’all were very nice to take all the blame and did give me good advice for the replacement of my windshield. Thank you very much. I will return when needed.
4/27/2018
Claude D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Joshua did a great job on my car. And the turnaround was great!!!
4/27/2018
Eugene N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent services!
4/26/2018
Patrick G. VERIFIED CUSTOMER
Vehicle Make : BMW
This was unfortunately my second time using Nally Collision to have my car repaired. They did a fantastic job the first time so I went back when after being hit from behind. Once again they exceeded my expectations. They were very professional, honest and did quality work. I would recommend them especially for BMW work. Hopefully I wont't need to visit again, but I know if I do I will receive excellent service.
4/13/2018
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Honda
Nalley did a fantastic job and the customer service was excellent
4/13/2018
Glenn W. VERIFIED CUSTOMER
Vehicle Make : BMW
Wonderful repair job on my BMW. Thank you!
4/7/2018
Alex T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Never a problem with Nalley Collision. Alex
3/31/2018
Glenn W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service by Joy during dropoff. The repair was BEAUTIFUL - as good as new. And the car was super clean - even the tires were shiny - thanks!!!!
3/30/2018
Henry T. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent work in repairing our X3.You can't tell it was in an accident. We were updated on the progress.
3/29/2018
Curtis K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Dangling part had to screwed back in only after I refused to accept the car and pointed out the problem to the staff.
3/29/2018