While I have no complaints about the quality so far, communications are not satisfactory.
8/19/2021
Craig M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The repair work and replacement of windshield looks fine, but the glass cleanup was incomplete. Lots of glass particles in the interior, and when the A/C was turned on, lots of glass particles shooting out into seats and lap and console. Concerned about breathing in glass dust. I thought this would have been Re mediated given the health hazard.
7/6/2021
Sasha R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was extremely pleasant. Repair looks great, no complaints. Would definitely use your facility again if necessary.
6/24/2021
Mcintyre B. VERIFIED CUSTOMER
Vehicle Make : Honda
The driver side door was not done at the time my
Vehicle was in their possession. Now I have to bring back overnight for day and I have no way of transportation for me to go work
4/27/2021
Dayami T. VERIFIED CUSTOMER
The original body repair was done about 10 years ago. The repair was done to perfection, but the paint used started to bubble up about a year ago. I contacted them mid April 2021 and met with Dave for an initial inspection. As it was still under warranty, I was able to bring it in for a repaint the following week. The shop manager Paul, personally inspected it as well and explained what happened with the paint in the original repair. They completed the work within 4 days, as originally planned with excellent results. The car looks brand new again. The inside was shampooed thoroughly and again they ensured that it was to my satisfaction. I did not expect the process to go so smoothly after so much time had passed from the original repair. Everyone from the receptionist, Jennifer, to the shop manager, Paul, were very accommodating and friendly. I am very pleased with the exceptional customer service and high standard of work from the Planet Honda Body Shop.
4/17/2021
Thiago P. VERIFIED CUSTOMER
Vehicle Make : Honda
Clear and timely service
4/1/2021
Frank M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I'm very disatisfied! I told your staff that my door was rattling and making noise. They told me they would look at it. It wasn't fixed so I went back and they took for drive and heard noise and rattling.I can't understand why they didn't Fix? They told me to go to dodge to confirm it was caused by accident. I assure you it was! Every time I hear it . It sickens me! I am not going to let this go by the wayside. I will pursue this til I get satisfaction
IT MAKES ME UPSET EVERYDAY! How would you like to hear rattling and noise everytime you drive?
Frank M
3/13/2021
Shahidah B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was kept informed through the whole process.
3/10/2021
Jennifer P. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Very attentive to my questions and concerns.
3/8/2021
Robert N. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly, caring staff. I appreciate the handling of the Enterprise pick up. Repairs were expertly completed.
3/4/2021
Jennifer P. VERIFIED CUSTOMER
Vehicle Make : Ford
good job thank you
2/26/2021
Erwin D. VERIFIED CUSTOMER
Vehicle Make : Acura
The work was done good and everyone was friendly
10/20/2020
Stephen A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job and staff
10/16/2020
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Ford
The work and staff was very professional, so glad I brought my car to planet autoboy
10/10/2020
Ramona R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks Planet Honda Auto Body. Awesome!
10/7/2020
Walter C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job ,and they fix in a short time . Thanks
10/3/2020
Michele H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff was wonderful.
9/12/2020
Mylene M. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very satisfied to the repair that was done in my HRV . And to all the courtesy assistance extended to me for my maintenance while my car is under repair. It was finished in a timely manner and they made the process very convenient and easy especially in the middle of covid. Super shout out to my Honda family. Thank you.