Loved it, thank you very much! Customer service and repair A+
7/8/2016
Russell S. VERIFIED CUSTOMER
Vehicle Make : Lexus
We have used Cooks Collision several times and have always been very satisfied with both the high level of customer service and care and the quality of the repair work completed.
6/28/2016
Matthew T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had to come back because parts were not correctly installed.
Also, your automatic update emails are not helpful and need updating. I received notice that my vehicle had been finished three different times before it was actually completed, and continued to receive updates after I had already picked up my vehicle.
6/23/2016
Larry W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Every person who works there, that I talked to or dealt with, was courteous, polite, and went out of their way to facilitate the repairs on my vehicle. They are experienced and well prepared to make the entire process as convenient as possible and get your vehicle repaired and returned as quickly as possible!
6/10/2016
Shahla M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent work, timely updates, high level if care and professionalism, very caring, friendly, and knowledgeable. SIMPLY THE BEST IN QUALITY, PROFESSIONAL CONDUCT, COURTESY, AND HELPFULNESS. JUST GREAT GROUP OF PEOPLE!!!
6/2/2016
Julia M. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff were very communicative throughout the entire process and duration of the repairs. In addition, there are a couple things that need to be remedied after the fact and the staff, John in particular, has been very proactive in making sure it's all sorted out. We are VERY pleased with the service provided by Cooks Collision. It's rare to find a business that provides top notch work AND service.
5/27/2016
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repair was done well, in a timely manner and at a very reasonable cost.
5/22/2016
Heidi M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Would appreciate early am or after hours drop off/pick up so as not to miss work.
5/11/2016
James I. VERIFIED CUSTOMER
Vehicle Make : Ford
Polite professional service by everyone I met at Cooks and the repair looks great. The e-mail updates on work progress were incorrect as the work was completed much sooner than they predicted which I found a bit confusing.
5/7/2016
Jon C. VERIFIED CUSTOMER
Vehicle Make : Honda
Took a long time though
4/28/2016
Francis P. VERIFIED CUSTOMER
Vehicle Make : Acura
Good timely work.
3/31/2016
Anthony T. VERIFIED CUSTOMER
Vehicle Make : Honda
Did a good job of keeping us informed in progress. Final result was very good.
2/27/2016
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our repairs were done in a timely manner and everyone involved were very helpful.
2/26/2016
Gary H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very happy with the service! Everything went very smoothly.
2/19/2016
Douglas C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and fast work
1/8/2016
Kathleen C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service
11/17/2015
Brenna G. VERIFIED CUSTOMER
Vehicle Make : Toyota
everyone was friendly and my car is clean and damage-free
10/29/2015
Joseph D. VERIFIED CUSTOMER
Vehicle Make : BMW
See my previous comments, Sal and staff were a pleasure to work with. Sal's professionalism, expertise, and courtesy were of the hugest degree possible. Most importantly the repairs tony car were exceptional, it now looks as if it is a brand new vehicle. My thanks to Sal and staff for a job perfectly done.