You had my car all summer long you blamed the insurance company , I’m not really sure all the things that you said were wrong with it!!! But what Can we do. When I tried to call nobody would return my phone calls , no one responded to my text terrible customer service!!! Will never do business with Feldman Chevrolet again !!!! Got railroaded into leasing this car by fast talking salesman !!! Biggest mistake of my life !!!
10/3/2018
Rubayyat R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Went to pick up car and noticed new front end bumper damage. So left Car at dealership and did not get call back yet to multiple requests for update. Returned rental car from insurance so we are left without replacement car as we wait update regarding new damages while Car was under dealership care
9/27/2018
John P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Work was done great by nice people and. Repair took longer than expected but I'm completely satisfied.
9/21/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : GMC
Satisfied with workmanship on body of car. Appreciate the loan vehicle. However. Did not know some interior detailing would be done attendant to body work- no notice. Items in my vehicle were damaged in the process, including an expensive suit jacket.
9/21/2018
William R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The collision repairs staff were extremely kind and as accommodating as possible in working around my hectic work schedule. They continuously updated me and checked in with me about questions they had, when my car would be finished and possible options I had for weekend pick-up/drop-off they were able to provide.
I would recommend this location in the future for car repair services.
9/18/2018
Jacquelyne Renee. VERIFIED CUSTOMER
Vehicle Make : Kia
I sent an email.
9/14/2018
Lynn A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and fast sercice
9/13/2018
Leovigildo Jr-daduya. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service we got!!! Thank you Feldman Chevrolet!
8/31/2018
Steven Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am not satisfied with the paint match
8/30/2018
Ronald D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Initial communication problem updating me on repair status, then a late text with incorrect information. Took four calls to get through to someone who knew something. All that said, delivery was made ahead of original day to help me out.
8/20/2018
Alice H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Can’t believe it took so long. There should be a way to get those parts faster even if they are big & come that far. Parts are shipped everyday & it took a week1/2 to get it back
8/17/2018
Clement W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
????????
8/11/2018
Jeremy H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Body shop employees as well as management are terrible. Will never bring any of my vehicles to this bodyshop ever again. Completely dissatisfied with the service I have recieved
8/8/2018
Bruce R. VERIFIED CUSTOMER
Vehicle Make : Kia
Repair looks great! Friendly staff. Communication was lacking at the beginning but improved 100% during last week. Took car in on 7-10 and picked car up on 7-30. Bumper took longer to repair than anticipated, but looks brand new. Matt was very friendly and helpful. Katherine was at different location during part of this time so it wasn’t her fault that communication was slower than usual. Also was given a loaner car during the repair which was very nice and useful.
7/30/2018
Maria D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have purchased all my vehicles at Marty Feldman and have had great sales and service. That’s why I keep coming back. Awesome job on the repair to my vehicle and thank you for the great service from Kathy and Austin.
7/28/2018
Alex B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Disappointed in the delays - vehicle took 3 weeks overall. One week was driven by the insurance company but the shop should have notified me sooner that they were having issues with getting ahold of my insurance company.
7/25/2018
Enterprises S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Austin rocks in the new Hudson collision center
7/13/2018
Jeri&patrick L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Austin kept in touch to make sure I new time frames and progress. A woman at Highland Feldman collision put me in your system to get text updates. Thank you. The girls at Novi Feldman made sure I had a vehicle to drive and were great.
7/3/2018
Mike C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Vehicle in shop for **** month, was told it was ready but then there was issue with steering gear (guess car wasnt driven), then when we picked it up wheel hadnt been replaced (guess quality check didnt happen) ... But we were charged for new wheel (they found it in parts department) ... Replaced while we waited but then put core in trunk (believe you want that back) ... I was going to call to meet with service manager ... I work at Ford on the parts side so am familiar ... Where is the quality process?
Father in law (owner) is 37 year GM retire and he was frustrated.