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Real Reviews from VERIFIED CUSTOMERS
Ke Y. VERIFIED CUSTOMER
Vehicle Make : PORSCHE
Great workmanship, professional crew. I am very happy with you guys
12/20/2019
DAVID P. VERIFIED CUSTOMER
Vehicle Make : AUDI
I was very happy with the service I received. The staff were friendly and went out of their way to help fix the car. Would definitely go back and would recommend to friends.
5/22/2019
DONALD S. VERIFIED CUSTOMER
Vehicle Make : ACURA
It is always a pleasure to work with M&S Collision. I know my car will have the best repair possible. I also appreciated the fact that Chuck makes it easy to drive up and have my rental accomodations and insurance paper work done. Thank you!
5/21/2019
Mary R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for your good work. I appreciate your good service.
1/26/2019
Cem T. VERIFIED CUSTOMER
Vehicle Make : Audi
You guys are awesome! Will highly recommend.
12/30/2018
Arash T. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great!
12/22/2018
**** T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was exceptional and the car came back much cleaner than it went it! They were on schedule with the work and I appreciated the communication throughout the process. Thanks to Chuck and the whole team!
10/13/2018
Hiroaki E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service!
10/3/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Chuck was very helpful, knowledgeable, and polite. His (and Jonathan’s) customer service is what made the experience very nice.
9/28/2018
Qi L. VERIFIED CUSTOMER
Vehicle Make : Toyota
thank
9/28/2018
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Honda
Chuck is super awesome. I have not seen any one so committed at customer relationship management than Chuck. If I put Chuck as #2, Chuck's boss will be #**** for finding a gem and putting Chuck in charge of and in the front representing M & S Collision facing customers. Thank you very much Chuck and the team at M & S Collision. Getting into an accident is frustrating, and going to a collision shop is not something I would call pleasant trip. But I had just the opposite of that. Chuck turned around a frustrating and unpleasant experience of getting my car fixed after the accident into something that I almost completely forget about the accident and the repair. He took care of everything for you that the Insurance company might have missed. He arranged for my rental car, he also arranged for the rental car company to pick me up from M & S Collision office in Cupertino, and finally he also arranged for my rental car return at his office. He walked me through my car after the repair and gave me heads up for follow ups. All in all Chuck deserves 11/10 or A+++. Thanks very much Chuck for making my repair experience a painless one and my making my day. Daniel
7/21/2018
Jessica K. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding service and exceptional quality of repair work done to my vehicle!!! M & S Collision completely exceeded my expectations!!!
7/14/2018
Koorosh S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service I received from M & S was exceptional from the time I left my car at the shop Until the date you returned to me. You have done more then was expected and I do greatly appreciate that. I will definitely use your service in the future. Thanks for the excellent service Koorosh S
6/18/2018
Randall F. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs were completed as described and my car was returned when promised. Looks great!
6/7/2018
Qiang L. VERIFIED CUSTOMER
Vehicle Make : Lexus
The people I had worked with were very professional, responsive and made effort to attend to details. Made my life easy and stress-free. It's an excellent experience overall. Thanks!
4/30/2018
Anna T. VERIFIED CUSTOMER
Vehicle Make : Honda
Super friendly staff and very simple and easy process! Great repairs as well!
4/24/2018
Alexandra H. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate Chuck's office in Cupertino. It's convenient for us folks living on the other side of town. I appreciate Chucks helpfulness in guiding me through the whole process, even offering to call the rental car company. Your email, text communication keep me informed. The work for my car is excellent. Thank you for your professional work. The price for fixing the key scratch and small dent on the hood is a bit high. But we got it done, my son and I are happy to have a perfect car again. And thanks a bunch for the car wash, especially the tires, and vacuuming. I'm a satisfied customer. I will definitely recommend you to my friends and colleagues. Blessings, Alexandra Chong.
3/10/2018
Chee Y. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great customer service!
2/17/2018
Jaime S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just thank you great customer service
1/30/2018
Tanujoy R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Chuck was extremely helpful and resourceful in getting all the repair work done on my car in a timely manner. The body work has also been done very well with a proper finish. I'll definitely return to this shop for future car body work and recommend to others as well.
1/25/2018