Search

Real Reviews from VERIFIED CUSTOMERS
Amanda W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great repair! Will refer and come again. Thank you Joe Queen for your excellent service.
3/9/2019
Ruth B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joe is great with communicating
1/28/2019
Alan J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was supposed to get vehicle back Tuesday, until a porter hit my truck with a gate or another vehicle. Went back Wednesday, tailgate wasn't aligned, missing replacement parts and cosmetic work incomplete. Finally get truck back Thursday, cosmetic not what I expected, requested touch up paint to do myself
1/25/2019
Sharon P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very helpful and friendly!
1/14/2019
Stephon C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent job on repair. Looked like new.
11/25/2018
Diane R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your manager in the body shop use a lot of cursing words toward me and it is not acceptable. I was hot headed about them not calling me because they rambled inthe car and for me as a previous corporate manager I suggest that that they should have called me. In the end he acted out very poorly by cursing at me. I have already spoken to the owner and await his call Tuesday. He has no manager skills whatsoever and should not hold that position. I hope that I donor have to come back ever again and he did apologize but still that do not make it right. I deal with sue urban Troy where they treat you right and give you quality.
11/22/2018
Julia Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were very accommodating, very professional, very friendly. Great service. I am confident I made a good choice choosing them.
11/20/2018
Duane A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you to everyone involved. Truck looks great!
10/13/2018
Vasanthan K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Service was so good. I am completely satisfied.
9/14/2018
Christine L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The vehicle was fixed to my satisfaction. But it took way too long almost a month. And I was quoted at $20 a day for the rental from you guys and ended up paying way more than that! Not sure if I would bring my next vehicle to you. thank you
8/28/2018
Mitchell M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good job, great staff!
8/16/2018
Patrina G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the time that the repair team took to ensure that everything worked on the vehicle. I am satisfied with the results my vehicle looks as if no damaged occurred at all. Thank you for a job well done.
8/8/2018
Bacilio L. VERIFIED CUSTOMER
Vehicle Make : GMC
Very good l am happy nice work
8/8/2018
Joseph K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very polite and accommodating, staff went out of their way to help
6/28/2018
Daniel W. VERIFIED CUSTOMER
Vehicle Make : GMC
Very attentive and did a great job
6/27/2018
Andrea S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joe was the best he kept me informed and was very professional about every aspect
6/23/2018
Ally P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joe Queen has been very accommodating through the issues I’ve had. Vehicle took 4 weeks for rear end cosmetic repair. Paint job was unsatisfactory in quality. Past repair within the last few month I believe to have had personal items taken and rearranged in vehicle.
6/16/2018
Phyllis H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Body shop staff very friendly and helpful. My one problem is that my car was promised to be completed and back to me by Friday of the week I dropped it off. It was not completed until Wednesday of the following week. This was a great inconvenience to me and a cost to my insurance company that I find not good. One thing about the Hamilton Staff is that they are always friendly and helpful, which I appreciate very much....Thanks Joe....
5/26/2018
James C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My rear liftgate had to be replaced. The Back Glass on that Liftgate was R&R'd. They didn't even clean the R&R'd Back Glass. C'mon...it was filthy!
5/21/2018
Palma G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone that I have dealt with at Hamilton have been completely wonderful. They made a bag experience of getting into an accident a little easier with their kindness. I want to especially thank Joe the service manager for going above and beyond for me. Extremely happy with Hamilton.
5/19/2018