The treatment by Jamie and the quality of the work were first class all the way!
11/4/2014
Sandy M. VERIFIED CUSTOMER
Vehicle Make : GMC
I want to thank Gary he was such a help in answering my questions. This was the first accident I was in and did not know what to do.
Everyone was very helpful and I would definately recommend Axelrod Collision to everyone. Thank you
10/31/2014
Chris M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service from beginning to end. ... they made it as easy and simple as possible especially since my claim was going through insurance they arranged rental car and everything and it was super fast.... great job on my car too......
10/30/2014
Dawn G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone one on staff was very helpful...and very efficient!!! Great work!!! Thank you!!
10/24/2014
Supriya G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Charlotte was excellent and helpful!
10/18/2014
Daniel K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything went smoothly. All of the employees were pretty friendly and professional for the most part. The receptionist lady at the front desk could've been a little friendlier. She was a bit crabby.
10/9/2014
Laura R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was satisfield until I got home and found a knick on the same bumper where the work was done about 18 in for the damaged area. When I called back I was told they were aware of it but it was not included in the estimate. I don't recall it being there and when we looked over the car when the estimate was being done I should of been pointed out that it would not be fixed if it indeed was already there
10/3/2014
Colleen H. VERIFIED CUSTOMER
Vehicle Make : Pontiac
None at this time
9/17/2014
Nicolas W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Charlotte was very professional when working with me and explaining how my car would be repaired. I was extremely satisfied with the work Axelrod Collison did.
9/16/2014
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional. I hope I never need ur services again, but if I do I'm coming to you!
9/12/2014
Patricia C. VERIFIED CUSTOMER
Vehicle Make : GMC
Awsome ! Thank you!!
9/11/2014
Laurie B. VERIFIED CUSTOMER
Vehicle Make : GMC
It was a good experience. The staff was very polite, the text updates on progress are really nice. And it was wonderful to find the inside of my car was cleaned up by the service guys. Was not expecting that. The paint looks great.
9/9/2014
Steven . VERIFIED CUSTOMER
Vehicle Make : Jeep
The team at Axelrod did a great job, and I'm pleased with how things turned out!
9/6/2014
James T. VERIFIED CUSTOMER
Vehicle Make : Buick
Very satisfied with the the completed repairs.
9/5/2014
Joseph K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Jamie and the staff are the best repair facility in Cleveland. I wouldn't have my vehicle fixed any other place!
8/21/2014
Victoria Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was helpful and wonderful
7/23/2014
Darren B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly and professional staff, Jamie Kilbourne kept me in the loop during the entire process, keeping me up to date with the progress of the repair.
7/17/2014
Joseph C. VERIFIED CUSTOMER
Vehicle Make : GMC
I am completely happy with the repair. It looks as if the car was never in a accident. Marty did a very good job explaining everything that was to be done. I am very happy with the outcome.
7/11/2014
Isabelle G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Not only did they do the repairs, but they washed the car, and cleaned the interior. I certainly didn't expect that. I'm very satisfied with the work they did. I have been and will continue to be a repeat customer.
After waiting so long to get the parts from Chrysler, I was happy to see that the shop got the repairs completed in a very timely fashion.
Great job, and thanks a million.
7/11/2014
Rory B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am very impressed with the Repair work and also the Paint , i was worried the Paint would show up as a touch up , Very quality skills of the auto body workman , Im a house **** so i stare at paint alot ,
Thank you for claening inside the car , im glad they did not go too heavy with the Amour All polish ,
Even the waiting room and offices are clean and tidy, Reception is Friendly
The Emails from Charlotte with the added pics increased the confidence i already had with Axelrod,