Very easy process. All the employees were professional and very polite.
7/21/2015
Nathan H. VERIFIED CUSTOMER
Vehicle Make : Nissan
If needed again, I would use this care provider.
7/18/2015
Brenda H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very satisfied wirh Service King Mr. JOE was very friendly and professional he kept me informed all the time regarding the status of the vehicle. The only disatisfaction I have was the rental Hertz they were supposed to pick me up and never did. Mr Joe had to ask soneone from service King to give me a ride to Hertz..
7/17/2015
Richard D. VERIFIED CUSTOMER
Vehicle Make : Honda
It took two weeks for repairs and for the first week the secondary phone number was the one they were texting updates to. However, we never received the texts and the primary number should have been the contact number
7/8/2015
Kimarka H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The staff was great. However, my issue is with the service department. My "new" bumper had scratches on it. And, I did make the service manager aware of it. I also noticed scratches on the outside passenger door handle, hand prints in the interior ceilings and passenger sunvisor. By my car being black in color I felt it should have been handled more delicately, as scratches are very noticeable on black cars. My ceilings and visors are tan. And, I'm not sure why anyone would be touching the interior without clean hands or gloves. The knob used to change gears was scratched as well. Dealing with a loss is horrific. But, to have your vehicle return to you worse off than you left it is a pain.
7/6/2015
Makram I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Grad jop
7/4/2015
Jeanette S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the updates that Andrea sent me. She is very effecient and personable. I will recommend this company to all my friends.
7/1/2015
Michael I. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Kept me informed and very friendly
6/30/2015
Paul W. VERIFIED CUSTOMER
Vehicle Make : Ford
Dennis was extremely nice and was great with communicating with me. As a former Army Officer, I can appreciate good cordination.
6/25/2015
Sylvester R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
State Farm
6/19/2015
Andre H. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Vehicle looked better than the day we bought the truck. great work and in a timely manner.
6/18/2015
Tara S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great work by a super friendly staff!
6/15/2015
Junior R. VERIFIED CUSTOMER
Vehicle Make : Nissan
You have provided excellent service again. The first time my car needed service we took our car to a different service center who did not do the work right so we took it in to you guys. after the service was completed by you my car worked great. There was no doubt in my mind when my car needed repair where i would take it. service king ofcourse. great Job! You have provided excellent service and i know my car was fixed right!
6/14/2015
Gail D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent communication, service, repairs done in a timely manner and my car was spotless when picked up. Manager very professional and explained all that was done and why. Give you a perfect 10 across the board.
6/7/2015
Jessica R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
6/4/2015
Kimberly M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent customer service !
6/4/2015
Shawana H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good customer service
6/4/2015
Danella B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Andrea,my rep was excellent and kept me completely informed.
5/31/2015
Jason C. VERIFIED CUSTOMER
Vehicle Make : Honda
Noticeable friendly customer service. I am big in CE. You did great!