I jus appreciate perfection communication could have been better but they made sure I was accomidated
6/13/2017
James W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Everyone was very courteous and professional. I was very pleased with the timely information about the stage of the repairs.
5/30/2017
Barbara F. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer Service and continuing progress notifications were fabulous.
5/30/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
Really bad communication texts were out of sync with people in shop. No updates and didn't return calls multiple times.
5/22/2017
Kevin D. VERIFIED CUSTOMER
Vehicle Make : GMC
The communication was less than poor throughout the entire experience. I was told I'd receive email updates, never did. I dropped the truck off on Monday 3/13, got it back finally on 3/23. The work that needed to be done absolutely did not warrant that time frame. I was told on Friday 3/17 that all that was left to be done was an alignment and that I'd have it back by Monday 3/20. 3/20 came and the alignment had not been done due to a cam bolt needing to be replaced. 3/21 came, alignment not done. 3/22, the cam bolt had been replaced and the alignment had been completed. I understand that this isn't a one job collision center, but, again, the time frame it took was less than impressive. I expect far superior service, especially from a well known dealer in the area. Definitely will not be recommending anyone I know to bring their vehicles to a Fox location.
3/24/2017
James L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job
2/27/2017
Charles T. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks for detailing it! Looked wonderful
1/24/2017
Judith P. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the extras like having my car cleaned inside and out. Also when I came back to get the garage door opener after dropping off for repairs you were very promt in getting it for me. When I came back to switch the rental for mine...the man that brought my car to me...offered to take the rental keys in and had my car all warmed up...and the job on the car looked great! Thank you
1/11/2017
Cherrell W. VERIFIED CUSTOMER
Vehicle Make : Saturn
Liked the text message updates, as well as how quick you fixed our car.
12/13/2016
Douglas C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fred and Nat were awesome. Car looked like new
10/20/2016
L C. VERIFIED CUSTOMER
Vehicle Make : Honda
nothing
9/21/2016
Jim M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick turnaround. Car looks great.
7/12/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Ford
Terry in collision shop is excellent to work with! Great job!
6/18/2015
Patricia H. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent Services!! Very Friendly & Professional!!
4/29/2015
Kyle L. VERIFIED CUSTOMER
Vehicle Make : Acura
I think your team was extremely helpful and friendly. From the moment I walked in the door people were there to assist me where I needed to be. The front desk agent had a great smile and friendly attitude and the estimator was prompt, friendly, and efficient.
4/16/2015
William P. VERIFIED CUSTOMER
Vehicle Make : Ford
So far. Car isn't repaired yet!! :)
3/3/2015
Susan E. VERIFIED CUSTOMER
Vehicle Make : Fiat
Just got a estimate repairs not done yet!
2/12/2015
William V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very happy !!!
11/13/2014
Rodney H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I've received four(4) texts and I still can't honestly say that my car has actually had repairs completed.