Amber was amazing and very informative. Brent was not very communicative whith me. The process in the beginning with communication between ABRA and the insurance company was bad as well but the finished product was great!
3/30/2018
Lasonya C. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was very nice and helpful.
3/30/2018
Andrew T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received my vehicle and it looked good from a distance but I noticed as I got closer that thy used misc. screws and didn’t put all the pins into the wheel base and front bumper. The front bumper flaps because it’s not properly secured and so does the wheel base. I also noted a scratch on the front bumper, drivers side. It looks they they laid it on gravel. Also when I drive it, it pulls hard to the left and when my wheels are straight, the sterling wheel is not. It’s definitely not in pre accident condition. I haven’t had any other issues with it other than that so far.
3/29/2018
Sylvia S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied
3/23/2018
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Ford
Appreciated the texted updates, friendly customer service and professionalism.
3/22/2018
Fernickus K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent job and great quality work!
3/16/2018
Valerie D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car looks beautiful.
3/9/2018
Jamie G. VERIFIED CUSTOMER
Vehicle Make : Nissan
They handle all the process of the repair on our car..great
Job. And excellent customer service....
Thanks a lot...
3/2/2018
Phillip G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent work and done quickly
3/1/2018
Akalework B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I had a perfect experience with this location before. But now the service was poor with the following:
• The paint is excellent
• The interior cleaned and vacuum
• The headlight installed with one new clear cover and one with used clear cover, but it looks like two different head light; meaning Passenger light doesn’t match driver side; Is it a professional work?
• The engine was covered with windshield fluid; . Is it a professional work?
• During the accident, the front tire air was low; they gave me back without filling air? Is it a professional work?
I observed a lot of new people at the front; Is it the new people affiliation with insurance company?
I am not recommended to any one this location at all
2/22/2018
Cocoa W. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service
2/16/2018
Paula A. VERIFIED CUSTOMER
Vehicle Make : Buick
Outstanding services
2/8/2018
Rhonda M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
was completely satisfied with the repairs that were done to my car. I really Love my car and when it was damaged I had no idea that it could be repaired so nicely to its original condition. My husband thought about selling the car, but I'm glad he did not because I can't tell any difference than it looked before the accident. And I couldn't believe the warranty that came with the repairs. Thank you, thank you, thank you.
2/7/2018
Caitlyn C. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job and kept me updated. Also, my car was filthy when I dropped it off and it looked like they cleaned my floor mats in the front. I was surprised!
2/6/2018
Zhengyu Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
good result of repair; pleasant and attentive reception; daily email update. positive experience all round
2/3/2018
Alpreshia P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Was charged 125 for towing to your Stn Mtn location dyour staffing issues.
Car was to be ready ****/26 and received a text it was but after going to both (Mtn Industial n Stn Mtn) WAS told it was not. Was told the text where automated.
The actual work (repair) looks fine.
Overcharging and customer follow-up needs correction.
Thanks - Alpreshia P
2/1/2018
Christen O. VERIFIED CUSTOMER
Vehicle Make : Honda
I enjoyed getting to talk to Brent and the rest of the team throughout the process of my repair. He kept me updated throughout the process and was very upfront with me about how I needed to handle my claim with my insurance company.
1/26/2018
Brian T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great
1/22/2018
Rhonda S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent customer service before, during and after the repairs. Excellent job of blending the new paint with the existing surrounding paint. Almost seamless!!
1/13/2018
Gerard S. VERIFIED CUSTOMER
Vehicle Make : Acura
Prompt take in. Expedited repair even after additional damage was discovered.