ABRA's customer service was outstanding, they kept me informed on the status of the repair while it was in process.
I will recommend ABRA to any of my friends that need an repair.
4/9/2018
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Acura
Great experience, clear estimate and process
4/6/2018
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication via text messages and phone calls giving me updating the car. Repairs look great.
3/31/2018
Brian A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very nice, efficient, and prompt.
3/31/2018
Tonya C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I don't consider the question or its premise to be fair. Completely is a broad and rigid characterization. There are always things that a business can do that would be better for the customer. I had to do quite a bit of leg work to get forms filled out, contact the insurance company when delivering the vehicle, etc. that made the experience less than smooth. The work appears to be acceptable, the time it took was acceptable. I was surprised with the limitations of the paint were as strict, i.e. no wax for 90 days, no car wash for 30 days. I would have thought that modern paint application would be more resistant.....
3/30/2018
Jodene M. VERIFIED CUSTOMER
Vehicle Make : Ford
My vehicle was worked into a tight schedule and someone called me every evening with a status update. Great communication!
3/27/2018
Rea B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Kevin kept me updated every day. Friendly service.
Would use them again.
3/24/2018
Tom H. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice job. Thanks Kevin and everyone in the shop.
3/24/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, our car looks great.
3/22/2018
Samantha C. VERIFIED CUSTOMER
Vehicle Make : Mazda
ABRA made dealing with a not so great situation a lot better! I really appreciate all the updates!
3/22/2018
Paul M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks like it did when it was brand new thank you very much
3/21/2018
Kristina H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great shop, nice people who explained everything very well.
3/18/2018
Maryellen B. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin was so helpful and patient. This is my second time bringing my element in and I will recommend your shop to my friends.
Thank YOU
3/9/2018
Danielle T. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was as expected. Thank you!
3/7/2018
Emma F. VERIFIED CUSTOMER
Vehicle Make : Subaru
The employees at this location are amazing! They offered the best customer service I have ever had at a repair shop. Prompt service, and my car looks fantastic!
3/3/2018
Carol S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Went above and beyond to help me and car is clraner than it's been since I bought it!
3/3/2018
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Kept me informed
3/2/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly and courteous thank you for the meticulous work.
2/28/2018
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great place. We have been here before and for a reason. Great work and customer service.
2/27/2018
Jack P. VERIFIED CUSTOMER
Vehicle Make : Honda
I LOVE THAT CREW!
They definitely know how to turn an unpleasant situation (your car being mangled) into a good expierence. Customer service was truly out of this world.
Kinda felt like a Queen, even if for the only few minutes I was in their office.
I will ALWAYS go to that ABRA location and tell everyone I know about it!