The team was so kind and patient with me. Such amazing customer service.
8/16/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Always courteous. always professional! They go above and beyond to please their customer! I appreciate everything they do! The quality of we irkmanship is also top notch! I always come back & refer friends and family to Abra!
8/15/2018
Jansen.breanna Jansen,tyler. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car looks great! Thank you for vacuuming the inside too:)
8/8/2018
Gina Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent job! You guys are great!
8/4/2018
Joe M. VERIFIED CUSTOMER
Vehicle Make : Kia
Service and quality of work was outstanding
The staff at ABRA/Kirkland go a step above
I will recommend ABRA to anyone looking to have
Body work done their car
??????????
7/31/2018
Christina S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service are very nice, respectful and friendly.
7/28/2018
**** H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional/customer service friendly.
7/27/2018
Jim D. VERIFIED CUSTOMER
Vehicle Make : Kia
Gordy and Dave and Taylor all made our experience with Abra a pleasure. The finished product was more than we expected. Thank you!
7/21/2018
Carol N. VERIFIED CUSTOMER
Vehicle Make : Kia
The staff was friendly, professional and easy to work with, the repair was done faster than anticipated and looked great. thank you!
7/19/2018
Merle E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your service is excellent. Timely and very professional. Looks like I am a continued customer. Thank you so much for my recent repairs. Kathy
7/19/2018
Jean H. VERIFIED CUSTOMER
Vehicle Make : Lexus
fast, good communication, pleasant.
7/14/2018
Rocio A. VERIFIED CUSTOMER
Vehicle Make : BMW
Great and amiable service! Also, very good to see different locations work together as a teamwork to deliver on time.
7/14/2018
Christina O. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service, friendly people, great work!
7/9/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Subaru
David McCollum was professional, courteous, knowledgeable, and customer-obsessed! Great work by the crew, great communication from the staff. I'm a 3-time repeat customer. So long as people keep running into my car, I'll keep coming back!
7/6/2018
Margaret J. VERIFIED CUSTOMER
Vehicle Make : Honda
excellent quality body work....thanks!
7/5/2018
Appunni M. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was done really well and cleanly but I also appreciate you guys giving the car a wax job and cleaning up the interiors. Right from the ladies at the counter, to David who helped with the case, everything went very smoothly and I would recommend Abra to all my family and friends.
6/29/2018
Jake M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Crystal and the staff at ABRA were fantastic, they got my car fixed quickly and restored to great condition. I would definitely recommend going to ABRA for any of your needs!
6/21/2018
Cynthia H. VERIFIED CUSTOMER
Vehicle Make : Kia
Great communication and positive energy from start to finish.
6/9/2018
Mark J. VERIFIED CUSTOMER
Vehicle Make : Toyota
They kept me informed through the process. Met the deadline they set. Did outstanding (truly) work. Price was reasonabke. Very impressive group.
6/7/2018
Rebecca U. VERIFIED CUSTOMER
Vehicle Make : Mazda
The work on my car is fine. My dissatisfaction comes with the customer service not provided. I was initially told that my car would take 5 business days. I had to call in on the 7th business day to find out that my car had more damage than initially thought and would be longer. On that call, I was told I would get a call by the end of the next business day (Friday). That call never came and I again had to call in on Tuesday to get a status. I was told I would get a call with a more precise delivery date by the end of the day. They call never came and I had to call again on Wednesday to learn that my car would be ready they day. More lead time would be better since I have to manage my work schedule and can’t just be gone at the drop of a hat. I did not receive a single call proactively from the repair shop. End to end, my car was in the shop for just over 2 weeks. I can get my car fixed anywhere. Competent customer service is a differentiator that Abra clearly doesn’t have. I hope that I don’t need additional repairs in the future, but if I do, I won’t be choosing Abra.