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Real Reviews from VERIFIED CUSTOMERS
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team of employees was the best. There was problems getting my window replace but no fault of your employees. Parts didn’t come when they was supposed too and they was super nice to me about it even though it wasn’t there fault. Very nice people would definitely recommend to friends and I would come back again.
11/10/2018
Shari B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looked brand new and customer service was excellent. Thank you, hopefully I won't be back but if I need to I will return. Thank you
11/7/2018
Ronald K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Andrew Zurn was great to work with had awesome people skills and our truck repair was perfect!!! Really impressed with the service and the extra stuff done like vacuuming which topped it all off! I definitely will share the experience with my friends and family. Thank you thank you!!!!
11/2/2018
Dennis-adonis B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you Andrew and to the rest of Abra Marysville and their staff for taking care of my vehicle during the repair process.
11/1/2018
Lauren K. VERIFIED CUSTOMER
Vehicle Make : Audi
the only thing that I would suggest is a little more communication, not just email. Personal touch would have help for me.
10/26/2018
Waynewright P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
First Class Service from Customer Service Manager “Andrew Zurich” and keeping me informed on the progress on the repairs to my Vehicle. Thanks again.
10/20/2018
Justin G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Helped me understand what going with the process and how long it would take. Answered all my questions and let me know during the process when it would be complete.
10/20/2018
Rose S. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciate Andrew keeping me up to date on how my car was coming along and I value how well my car was taken care of. Can't thank you guys enough!
10/16/2018
Susan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly and helpful
10/6/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Dodge
In the process of repairing my vehicle the tech put a new dent into the car, which I understand that "things" happen, but the car will not be ready for a few more days which will be a week for the tech's self-inflicted dent for a grand total of nearly 2 weeks in the shop without this vehicle. While I understand, these delays are still very frustrating.
9/25/2018
****.,jeffrey E. VERIFIED CUSTOMER
Vehicle Make : Acura
Andrew @ Smokey Point Marysville Abra was very professional and extremely friendly. He knew I was paying out of pocket for a rental car and put full effort in getting my repair done with in two days. Dropped the car off for repairs at 0900 on Thursday the 13th and repairs were complete on Friday the 14th at 3pm. Picked up the car before the weekend. Saved at least 2-3 days of rental! My Acura RDX was repaired, vacumned and washed when I returned at 5pm to pick it up! I would highly recommend Abra to my friends and family!
9/15/2018
Timothy Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great like nothing ever happened thanks for the awesome job I will recommend Abe’s to my friends
9/14/2018
Howard R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took a little longer than expected, and moving the car to Marysville site caused some confusion in getting updates. Excellent job on the car, however. Will come back if another accident happens
8/30/2018
Susan H. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service. Everyone was helpful, communitive through the whole experience. It was completed very timely! Thank you!
8/26/2018
Richard O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
from the start to the end you failed to insure me I was in good hands. From not calling correct phone number at contact point more then needed, to unprepared for my scheduled appointment, leaving vehicle outside when told it would not be, taking excessive extra days to get parts, not replacing personal effects back on car, emptying / cleaning for some reason my center console and not leaving content that was in there, and finally not having it done when promised. Lots of excuses on your part. Lot's of reasons I wont be back, unless it's warranty which is highly likely.
8/20/2018
Valerie H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Like the updates that I received on the progress of my repairsa
8/18/2018
Chris V. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service as always. Thank you for everything
8/1/2018
Marcia B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Toni was so friendly and she kept me up to date with progress on the vw. The car looked better when I picked it up than when I left it. Can't say enough how happy I am with the work done to my car. My insurance agent sent me to Abra with high praise and I can sure see why the recommendation was given.
7/26/2018
**** G. VERIFIED CUSTOMER
Vehicle Make : Honda
Andrew is awesome. Repairs were done quickly and correctly and really appreciated that they cleaned the exterior/interior or ky truck.
7/2/2018
Mary R. VERIFIED CUSTOMER
Vehicle Make : Kia
Very thoughtful and considerate, with updates of progress of service.
7/1/2018