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Real Reviews from VERIFIED CUSTOMERS
Craig V. VERIFIED CUSTOMER
Vehicle Make : Pontiac
U guys do a awesome job working and fixing car. Going ro tell friends to bring there cars there to get fixed
2/10/2018
Trudy C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything went very well. So far all repairs seem good although it's still too soon to tell as I just picked it up last night. There is on issue that needs addressing with my back up assist sensors alarm being stuck on while in reverse. It's like it's telling me I am too close to something when I am not. If I did have one negative thing to say that would be that I was told a few times that for instance the truck was going in for paint on Friday. The following Tuesday I get a message saying the truck is going in for paint at THAT time on Tuesday. And another instance where I was told a loaner car was going to be available on x day and that they would call to inform me when I could get it. Did not get any calls until the day before they told me my truck would be done and by that time I already had the situation figured out. I made it clear I needed a car as I work 8n Grand rapids and working 7 days a week and my wife working also. We couldn't afford to rent a car from a rental company so we had to rely on friends and family and co workers to help every day. Was not fun. I am not in any way bashing this company at all. They treated me great and even got the truck done a day ahead of schedule. I chose them because first off they have a great reputation for doing good honest work and second they were state farms preferred shop. Considering it only took 5 days (on paper) to repair the truck I was without xit from the date 9f the accident and started the claim with them to completion. 23 calander days as they were booked with previous customers and had to order parts. I still chose them over someone else that may have been able to do it quicker for the reason of their reputation. So I hope this review is honest enough and isn't meant in any way to be negative. I will definitely use them again in the future but hope that I don't ever HAVE to use them in the future.???? Thank you very much. Tim Carnes 2017 Super Duty Crew Cab.
2/2/2018
Lynn G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very impressed with the Car Center while they were fixing my car. They kept me informed daily on their process on it. Chris was very professional while talking talking to him personally and on the phone. They found out that there was possibly something else wrong and did some dye testing on it. When I picked my car up, they explained everything that they had done on it and what they had found. I will be recommending the Car Center to everyone that needs care Car.
2/1/2018
Jen C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for staying late to finish everything up! The employees made the repair process very easy.
1/27/2018
Lucas S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and courteous. My truck looked awesome when I got it back! 5 stars!
1/26/2018
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Appreciated the communication updates letting me know how repairs were progressing on my car.
1/12/2018
Leonard C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciate the fast turnaround.
1/11/2018
Mitchell S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service and assistance with setting up the car rental. The entire process was extremely easy. Thank you!
1/4/2018
Emily M. VERIFIED CUSTOMER
Vehicle Make : Saturn
My Saturn Outlook looks amazing both inside and outside. Thank you. I appreciate your skilled technicians.
12/23/2017
Samm S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car Center is always professional and take care of my vehicles as if they were their own. They do a great job on the repairs and I can highly recommend them to my friends and family.
12/22/2017
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have had many experiences here and am always very satisfied
12/22/2017
Becky G. VERIFIED CUSTOMER
Vehicle Make : Saturn
The repair was perfect and Greg was amazing.
12/12/2017
Geralyn Marie. VERIFIED CUSTOMER
Vehicle Make : Ford
You have such an AWESOME crew of people up there in Greenville!!! They're all so good!! Thank-you so much,y car looks AMAZING!
12/12/2017
Lynnda T. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very thorough in every way. I always take my cars to Scott's because I trust them to make the right decisions!
12/9/2017
Dawn M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Your staff is awesome! Chris kept me informed through every step of the repairs. He was extremely helpful, kind, and a pleasure to work with. Thank you also for transporting the car back to Big Rapids. That was a huge relief for us. The car looks awesome too. Thanks for all your hard work for us.
12/7/2017
Ryan W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything looks AmAzInG!! Thanks so much????
11/30/2017
Mari W. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good service, friendly staff !! That alone makes the experience so much , less painful!! The repair came out beautiful!! I won't go anywhere else in town now !!
11/23/2017
White P. VERIFIED CUSTOMER
Vehicle Make : Honda
Greg was super awesome!
11/21/2017
Brandon C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I think car center did an amazing job repairing my car. The staff was very nice and extremly helpful. Big thank you to Greg that works there he really made me feel like a valued customer i will deffinitly be back awsome job and awsome staff
11/16/2017
Bob F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great team. Great job
11/16/2017