Vehicle was scheduled for repairs 3 months after assessment and during my daughter’s winter break. Shocked was delivered to Crowley Autobody on Dec 5th ant Crowley’s request. All parts were confirmed “in hand” in advance. Repair was estimated at 4-5 days. Vehicle was not ready for 32 days !!! And that was after several failed commitments in last 5 days. Aside from the incorrigible inconvenience, I am not exposed for ~$500 of incremental rental vehicle fees that insurance does not cover. Finally, when I eventually got the vehicle back, I had to drive it to my daughter’s college two hours away and exchange for the rental. And when I did, I found that the fog lights were never connected due to a “broken clip” that was overlooked. Obviously demonstrating both the oversight as well as a failure to inspect before releasing. So, now the vehicle has to go back to the shop when my daughter is next home. All of this has been documented with the insurance company.
2/1/2024
Donald R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job . Looks perfect
1/14/2024
William N. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair has yet to be completed. What has been accomplished is satisfactory.
1/12/2024
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Crowley staff were friendly and provided frequent updates. Workmanship is excellent!
1/12/2024
Susan G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleased with the work and the service. Thanks so much!
12/1/2023
Charles R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job by the Autobody staff.. third claim that the Crowley crew have taken care of my family.. have also directed two freinds to Crowley Autobody!!
6/2/2023
Teresa M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent body work and very professional staff
12/11/2022
Pat P. VERIFIED CUSTOMER
Vehicle Make : Honda
Good Job “ Flawless “
9/29/2022
Cindi C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The staff was beyond nice and very professional. It’s never easy having to deal with an accident. After I saw my car for the first time after getting hit I was super happy that it looked like it was a brand new car. Will continue to do service in the future.
5/31/2022
Brian S. VERIFIED CUSTOMER
Vehicle Make : Ford
Calling when the work was completed, and getting a pickup time would have been nice.
4/22/2022
Kristine B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job fixing my Jeep - very appreciative that Crowley was able to provide me a loaner vehicle at no charge as well
4/8/2022
Jeffery B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent! Thank you ????
4/5/2022
Steve F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Still waiting on the front bumper. Understand supply chain issues but I'd like to finish this up.
1/29/2022
Milagros C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very satisfied great job
1/28/2022
Wendy L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Do not contact me. I have made this abundantly clear. Your service on all fronts is ridiculous. I won’t even begin to explain at this point because any of my issues in the past with Crowley haven’t been addressed and have seem to have gotten worse over the years. Sales & service…well, not sure how you’re still in business treating people the way you do.
8/1/2021
Darryl D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Darryl D
7/30/2021
Christopher O. VERIFIED CUSTOMER
Vehicle Make : Lexus
This is the second question
5/18/2021
Theodore O. VERIFIED CUSTOMER
Vehicle Make : Kia
You guys did a great job with car. Your service from start to finish was fantastic. Five star service.
5/14/2021
Steve M. VERIFIED CUSTOMER
Vehicle Make : GMC
Tony is always great to deal with and very accomodating and the quality of the repairs was exceptional overall experience was a 10