The whole experience was top notch from dropping off the car, to explaining all that I needed to know and keeping me updated with all of the process and the timing was amazing. When picking it up the customer service was perfect and did not that long and dragged. The car was repaired and cleaned as good as it gets and I am ocd and all that and for me to feel that way is amazing.
8/27/2019
ERIK B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great job. Thanks!
8/24/2019
ELISSA W. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
The staff was totally professional and extremely friendly. The status of the car was sent daily and delivered on time as promised. I couldn’t be more satisfied and would certainly recommend Douglas to others. I will also pass this onto my insurance agent. Thank you for an awesome job.
8/23/2019
BRIAN L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Getting my car repaired was a smooth process from start to finish, and the customer service was excellent. I'll be sure to return if ever in need of car work.
8/22/2019
ROGER H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I would to thank Hector, who oversaw the repair of my car, and all of the personnel at Douglas CARSTAR who were involved in the truly exception work that was done. My car now appears to float over the roadway in perfect tune as I drive it.
Thanks very much,
ROGER H
8/12/2019
Sarah B. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great service! I wasn’t sure what I needed and all of your workers helped make the process easy and understandable! Will definitely go back to you guys again should I ever need to!
8/11/2019
METRO INFINITI. VERIFIED CUSTOMER
Vehicle Make : INFINITI
They are awesome. Especially Cindy Perez
8/9/2019
Desi L. VERIFIED CUSTOMER
Vehicle Make : FORD
I have a question on the driver side front door, where the key goes, it looks different than it was before
8/9/2019
Josue E. VERIFIED CUSTOMER
Vehicle Make : HONDA
Best shop ever. Hector gave me the best deal for my work vehicle. Thank u Hector.
8/7/2019
Wang J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional, friendly, and great communication regarding repair status.
8/3/2019
JULIE M. VERIFIED CUSTOMER
Vehicle Make : BMW
Car was repaired in a timely manner the customer service was outstanding! Hector and his team did it everything they told my son they would!
8/1/2019
Danielle S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you so much! 110% satisfied.
7/27/2019
RICHARD H. VERIFIED CUSTOMER
Vehicle Make : FORD
Everyone I interacted with at Douglas was friendly, professional, and inspired confidence. The Douglas staff told me what they would do and then did it on the schedule they anticipated.
I would not hesitate to recommend Douglas to anyone in need of body/paint repair work.
RICHARD H
7/25/2019
STEVEN S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks to everyone for making this a smooth experience. Special thanks to Kenny for his exceptional professionalism and amazing repair skills
7/23/2019
Gabriela R. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Hector was amazing! Superb customer service!
7/23/2019
ELIZABETH S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Nice people. Super fast service!
7/14/2019
MAZIYAR M. VERIFIED CUSTOMER
Vehicle Make : HONDA
I am very happy with the repairs. Everything looks great and was done very quickly. Frequent updates were also great.
Thank you!
7/12/2019
CHAO S. VERIFIED CUSTOMER
Vehicle Make : HONDA
The staff were welcoming and the communication was excellent.