When I picked my car yesterday it was raining and the shop was about to close. I noticed late last night that my car looked a little weird. I thought maybe it was just the way the light was hitting it, but no it definitely looks as if something was spilled so over my car. It looks like something stained the paint job. I want it to be corrected as it was not like that when I dropped it off.
3/17/2018
Lorenzo S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
3/15/2018
Shirlon D. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was good service and fast!
3/13/2018
Mohammad A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I left a two perfume in the car and someone stole it
3/13/2018
Nina B. VERIFIED CUSTOMER
Vehicle Make : Honda
everyone was gteat my rebtal was top notch they exstended my pick up a few days for me to pay my deductable they always updated me on proces of car thank collision crew and a enterprise rental car
3/6/2018
Jacqueline T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was informed about the progress of my vehicle until it was completed. Thank you for the great customer service.
3/3/2018
**** L. VERIFIED CUSTOMER
Vehicle Make : Toyota
From beginning to end, the amazing people at Professional Collision have been super helpful and extremely nice and friendly. I HIGHLY recommend.. My car looks so nice and they even took time to detail the inside- which they did not have to do.
3/1/2018
Randy W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very professional and organized. Outstanding customer service. Staff extremely friendly and helpful.
3/1/2018
Dana M. VERIFIED CUSTOMER
Vehicle Make : Honda
They were as good as I could ask. They did make sure I was happy.
3/1/2018
Nafeesa C. VERIFIED CUSTOMER
Vehicle Make : Honda
No complaints here!! Very very pleased!! They even cleaned the inside of my car!! Thanks so much for Making this the least stressful experience ever. Great customer service
2/23/2018
Thamory J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Quality of work was impeccable. Wish I would have gotten a few more updates as to when my car would be finished since it was supposed to be done on Friday and wasn't done until the following Wednesday. That was fine but I would have liked a call that it would not be done on Friday. Overall I am very satisfied with the finished result and also the customer service I did receive. Thumbs up.
2/22/2018
Matthew D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service exceeded my expectations. The timeliness of completion of all elements was excellent.
2/21/2018
Hannah T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Car looks great. Thank you for even taking the time to clean out the inside of my car for me! Greatly appreciated
2/17/2018
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job was not completely done when I went to pick up my car. Decals were not put on due to having to wait for them to come in. One side of my car is half done compared to the other side.
2/14/2018
James H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks
2/9/2018
Lisa H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great staff great service
2/8/2018
Ricardo L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The whole experience was simple. After having a car wreck and having to speak to so many people, it was refreshing that Professional Collision only required car to be dropped off. I was kept up to date the entire time via text message and they called when it was done.
2/8/2018
Megan B. VERIFIED CUSTOMER
Vehicle Make : Nissan
My truck was repaired 2 and a half weeks later. I understand that they had to wait on a part to come in from nissan, but there is no reason that they should not have caught the paint defect sooner than they did. While waiting for the part to arrive, they could have made sure everything else was perfect. We had to switch vehicles daily because we didn’t know when the truck would be ready and they said they would call when it’s done. We live an hour away and both work, so depending on who worked late, the other person had to take the rental car in case we got a call. At least the paint has a 4 year warranty. I’m worried that we will need it. Other than that, we will not be coming back again. I’d rather take my chances without a second car as a rental for a week.
2/1/2018
Casey W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'll be calling on Monday. I was shown the outside of my car and all looked great. But apparently while taking apart my passenger door, it wasn't put back together correctly and now my lock doesn't work and also a trim piece is missing on the lock.