Great service, great people, great work! Would totally recommend to others!
11/27/2021
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Got my truck back and something is off with my leveling kit so my tires are rubbing and I’m forced to take it elsewhere to fix. The latch holding my sun visor was broken off so now I’m forced to get that replaced also.
11/18/2021
David H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car's catalytic convertor was stolen and was replaced but I had to pay for a rental car for about a week longer. I was told that I would be reimbursed for the charge for those extra days but have not. I left a copy of my bill from Enterprise when I picked up my car as I was told to do.
11/13/2021
Gerald M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went as planned it was well planned well thought out and well executed the Workman and craftsmanship was very excellent it could happen anything better and I appreciate it for getting the whole car inspected by I guess Toyota was the maker of the car making sure everything was right everything is good to go but y'all did an excellent job and couldn't ask for anything better I was surely recommend you all to the next person that's in need
11/13/2021
Fredrick R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good people just the windows were not cleaned very well when I picked it up. All good as I will use them in the future.
10/24/2021
Nicole S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I would have appreciated "status updates" during the process, but only heard from Cockrell's after the job was done. The repairs took twice as long as quoted (6 weeks vs. 3 weeks). The technicians left dirty fingerprints all over my vehicle's headliner, which is almost impossible to clean. There were footprints on the black leather back seat where someone stood inside the vehicle. The entry date written in crayon is still visible on the rear window. The body work appears to be fine, but I am disappointed in the thoughtlessness with my car overall.
10/4/2021
David A. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
No communication, not ready on time.
10/2/2021
Paul S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The body work is exceptional. Looks like it was never impacted by the hail storm
9/23/2021
Nakaos W. VERIFIED CUSTOMER
Vehicle Make : Dodge
They were very friendly and professional. Great staff!!
9/13/2021
Terry L. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everyone I spoke with were very professional
Mike was very helpful from my first contact on the initial estimate to scheduling to finish
Even had a couple of employees ask was I fully satisfied
I would recommend Cockrell's Robertsdale to anyone needing auto repairs
Job well done
8/25/2021
Stevens H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone at Cockrell's Body Shop of Robertsdale was friendly and professional. The work was done on time as promised. Thanks to all of you for your hard work. We will certainly recommend you to anyone we know who needs similar service. Have a good day.
8/3/2021
Kathy K. VERIFIED CUSTOMER
Vehicle Make : Dodge
They do excellent work on repairs, work easy with my insurance company. They also clean out the inside of my car.
My only suggestion is to have a car for customers to use especially if the customers car will be in the shop for over two days.
7/31/2021
Jullie T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did good .it just took more days than I was told .
7/30/2021
Alastair S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repairs were fine. My issue is that I was told it would take 2 days. It ended up taking 5 days. I made arrangements for travel to work based on a 2 day repair. Just be be up front and let customers know how long repairs will take. Quality of repairs is outstanding but just be upfront and honest on timelines to allow customers to plan accordingly.
5/21/2021
O'dell H. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Very nice people. Excellent repair.
5/15/2021
Mark H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service and great workmanship!!
3/17/2021
Aaron W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional staff. Prompt, kind and timely. Very pleased
3/13/2021
James S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job. Easy in and out. You did a very good job people good to deal with.
Thank you
3/10/2021
Milton C. VERIFIED CUSTOMER
Vehicle Make : Jeep
We appreciate the craftsmanship of the job well done.