Thank you. Oscar did a great job of updating us with the progress of the Pilot. We understood about challenges with supply chain but, it was very helpful to know when we’d be getting our car back. Thank you, Kim Flores-Swenson.
4/7/2024
Jennifer K. VERIFIED CUSTOMER
Vehicle Make : Ford
Hector was absolutely wonderful! He made it a great experience. He communicated updates weekly and was extremely helpful.
3/8/2024
Jon M. VERIFIED CUSTOMER
Vehicle Make : Honda
Each person proved professional , courteous, and timely. This is our 4th time to utilize their services - perfect every time.
3/3/2024
Collis A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really had a Great Experience with the repair facility! They got me in and out before I expected! Great Job guys thank you again!
3/1/2024
Jacqueline E. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional paint job. Above expectations.
2/23/2024
Fred M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done!
Thanks
2/22/2024
Marilu S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good job
2/12/2024
Hector B. VERIFIED CUSTOMER
Vehicle Make : GMC
Great team and service as always
2/11/2024
Robert B. VERIFIED CUSTOMER
Vehicle Make : Ford
Alejandro Cisneros, please call Me on Mobday February 12th. Thank zyou
2/11/2024
Isidoro O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job
2/10/2024
Charlene G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team listened to our concerns and provided expedited service. My car drives like it was brand new!!!
2/10/2024
Jannie W. VERIFIED CUSTOMER
Vehicle Make : Ford
Y you guys did a tangible job made it look brand new again job we are done
1/31/2024
Belinda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
At the end of our experience, we were very pleased with the work done on our car. However, our initial experience wasn’t ideal. We went to pick up our car and it did not look good. We were so disappointed. We learned as we asked questions that after market parts were used to repair the car. When we asked why Toyota parts weren’t used, we were told that insurance companies don’t typically approve the name brand parts. We kept the car at the shop and explained that we expected more from the shop. We also called our insurance and found out that the Toyota parts were never requested by the shop. We were told that we had the right to leave our car at the shop until the car looked like new. With that information in hand, we felt more comfortable with what our car should look like and the quality of service that we should get. In the end, the car looked great and our representative was super friendly and accommodating. Hopefully we don’t need to visit a collision shop anytime soon, but if we do, we’ll go back to Town East Ford Collision Center. They do excellent work!
1/29/2024
Elaine H. VERIFIED CUSTOMER
Vehicle Make : Ford
Miguel did an excellent job, and kept me updated. Excellent service!
1/28/2024
Sergio N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excelent service
1/26/2024
Derrick T. VERIFIED CUSTOMER
Vehicle Make : Ford
My driver side of 2015 mustang gt 5.0 was damaged in a wreck.
2015 mustang was drop off on 10/30/23. I was told that my car would be ready by 12/6/23. Unfortunately I receive my car on ****/10/2024.I was promised to get a rental car, doing the process of repairing the car. I never received a rental car. I brought my car back to the repair shops, because I have multiple imperfections on passenger side of my car. I didn’t have any issues with my passenger until I bought my car in the shop. I have multiple rock chips on my front windshield, hood, passenger side front fender, passenger roof top, and near the passenger rear tire. Also, now have a little gap between the frame and door on the passenger side. Overall I am not pleased with the quality of work.
1/15/2024
Adam C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Town East Ford did an incredible job on my lexus, looks incredible couldn't be any happier
1/14/2024
Tiara W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
12/14/2023
Bradley K. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done
11/12/2023
Jo F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The job was beautifully done. Thank you very much.