They did an amazing job putting my car back to factory standard
4/1/2024
Sung K. VERIFIED CUSTOMER
Vehicle Make : Ford
Advisor needs to communicate with the customers.
3/7/2024
Ryane D. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job from everyone!
3/7/2024
Tali D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job at fixing my car after fender bender, but never received updates on status of repairs through link provided.
2/17/2024
William M. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice job even though insurance totaled it
2/3/2024
James T. VERIFIED CUSTOMER
Vehicle Make : Ford
They kept my car for a month that was to long
1/7/2024
Arilya R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
There is a warning light on when I picked up my vehicle. It hasn’t turned off yet and it wasn’t displaying when I originally dropped it off.
2/19/2023
James W. VERIFIED CUSTOMER
Vehicle Make : Ford
It took a long time and a lot of follow up to get updates.
1/11/2023
Czarina M. VERIFIED CUSTOMER
Vehicle Make : Acura
Work was very slow to complete.
Most of the time nobody answered the phone so communicating was difficult.
Nick was nice and courteous though.
12/17/2022
Melanie S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Don't call me
10/20/2022
Theodies M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really appreciated the professional yet personable service I received when I was there. Thanks again for a job well done.
9/24/2022
Dan D. VERIFIED CUSTOMER
Vehicle Make : Ford
I brought my bumper for a paint job and I have it back very next day with a great job, highly recommend those guys, very professional in what they do, thank you so much
9/12/2022
Michael A. VERIFIED CUSTOMER
Vehicle Make : Subaru
The Gwinnett Body Shop did an excellent job repairing my 2019 Suburu Outback. Due the parts shortage it took a little longer than I thought it would but it looks great! My positive experience was due in most part to the excellent communication and help from Jim Reeves. But everyone was nice - including Suzanne at the desk. Thank you!
7/31/2022
Gwen C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I dropped my car off for week’s repair (you have done the same repair in one week before). At the end of the week I stopped by and the car had not been touched. You knew the car was coming in for specific repair and did not have the parts required. I could have used the car that week and dropped it off later in the week. We are a two car family and the difficulty of just one car ???? was hard to schedule. Then to be told you had not touched it did not make me a happy customer. It took two weeks for a one week repair. Not very considerate of your customer. A call would have been a better way to let your customer know what was happening.
The repair was very good, you do excellent
work but you should keep your customer updated on delays.
Gwen & Tom Cordner
7/5/2022
Nicholas K. VERIFIED CUSTOMER
Vehicle Make : Ford
I understand the setbacks we run into given the current state of the world, but the attention to detail was lacking. The hood and grille don’t line up, one of the panels was scratched and will require repainting, there was overspray on the running boards and mirrors, and they didn’t install one the emblems on my door it was literally sitting in the cup holder when I picked it up.
6/15/2022
Montrae W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did an excellent job. Customer service was on point.