I say that with reservations. I will have my car checked top to bottom at the Hyundai service department on 8 May and will then know how it is. It seems to pull to the left when it didn’t before. Mary was great. Service was done quickly.
4/22/2019
Wendy B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Wonderful customer service from the moment I walked in the door. I was kept informed on a daily basis as to the progress of the repairs. They did great work!!!!
4/12/2019
Kay C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire team worked well together and was attentive to small details as well as the larger, more obvious problems. This is the third time I have dealt with a Repair Shop post accident. This CarStar is the shop I will recommend and the one to which I will return should the need arise. When I dropped my car off, each person was friendly and knowledgeable, making certain I understood the process. This is important, especially following an accident. I was even happier when I returned for my car...the work was superior. All the damage was fixed with everything matching, just as it always should but seldom happens, especially with a seven year old car. They had washed and cleaned both inside and out and it looked like a new car. I could not be happier and am most appreciative to CarStar Wilmington for their kindness and expertise.
4/10/2019
Syberia H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very fast pace and very dependable
4/6/2019
Darrin C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job and in a timely manner.
3/30/2019
Marci H. VERIFIED CUSTOMER
Vehicle Make : Kia
Wasn't kept up to date with all the delays
3/27/2019
Rachel K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carstar was such a great experience! My car was rear-ended and needed to find a collision center to do an estimate for the damage. I called around and got estimates from three other places in Wilmington but from the beginning the people at Carstar had won me over. The receptionist was so nice and helpful from the start and their prices were better than any of the other estimates we received. While my war was at the shop getting fixed, they sent regular email updates registering the status of the car and percent completion until it was ready to be picked up. After getting it, they had not only fixed the issue but has also washed and vacuumed my car!! I would highly recommend carstar and look forward to going to them again.
3/16/2019
Lorikay M. VERIFIED CUSTOMER
Vehicle Make : Honda
The team at Carstar is just that, a team!
From the estimate to the updates on my car, everything ran smoothly and on time. The body work is flawless, communication percise and their willingness to work with my insurance company and rental company took the hassle out of the situation.
A huge thank you to the Carstar team for a stressless service!
Sincerely, Lori Martin
3/10/2019
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent and quick service.
3/8/2019
Mary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mary at the reception desk is friendly, knowledgeable, and super helpful.
Everyone I worked with was cheerful and expedient.
The facilities are nice and clean.
My car was shiny, clean and beautiful when I picked it up.
Thank you,
Mary Lee McKell
3/8/2019
Mark H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great attitude and so easy to work with. Car looks great.
3/5/2019
Pam S. VERIFIED CUSTOMER
Vehicle Make : Porsche
The car looks beautiful, thank you for taking the time and caring/treating the car like it was your own. I couldn't ask for a better experience. The repairs and paint job at first rate.
Thank you!
2/19/2019
Lashanna H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Did a fantastic job also was informed with updates during the repair process. Thanks
2/1/2019
Steve S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brandy & John did an excellent job. My first estimate, from another outfit, was $2000. She gave me a $1100 estimate. And the actual job was $50 less.
The damaged area, now looks brand new.
1/26/2019
Rebecca B. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks great, I couldn’t ask for a better job!
1/18/2019
Lori C. VERIFIED CUSTOMER
Vehicle Make : Ford
John and Brandy were really helpful and patient with me explaining the issues with the other insurance company, and I felt like I could trust them completely.
1/16/2019
Richard Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
They really did a great job. We felt comfortable the first time we meet them all the way until the job was completed. We were pleased with the continuous updates while the truck was being worked on. We will definitely recommend them!!
1/15/2019
Ray Dixon. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job, kept us informed throughout the whole process.
12/20/2018
Sharon T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kept me informed every step of the way and the truck looks great. Thank you everyone.
12/4/2018
Neil O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I WANNA THANK EVERYBODY FOR BEING SO NICE. I Diffantly would recommend you to people. EVERYBODY that has seen my car said it looks brand new. I hope I don't have to but if anything happens to my car I will Diffantly use you guys again. My wife is doing fine... Thanks for caring and asking about how she was doing. You guys are OUTSTANDING.