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Real Reviews from VERIFIED CUSTOMERS
Brian M. VERIFIED CUSTOMER
Vehicle Make : Kia
Loved the daily updates on the progress, friendly, courteous staff. Kudos to Gary for stepping in and going the extra mile. Thank you. It is not often you see superb customer service anymore.
6/13/2018
Gabrielle C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was very nice from start to finish. Worked in a timely manner, I was out of the shop within minutes.
6/5/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Kia
Brookside Collision did an amazing job on both my vehicles both times they fix them I would recommend their body shop to anybody I know
5/24/2018
**** K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
beautiful job. expertly done. The car was like new when I received it. And ahead of schedule.
4/19/2018
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks brand new and they finished three days before the expected date! Service was incredible and the email notifications were awesome!
4/14/2018
Andrew H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for getting the car done so fast... drives great...I really felt good with all the calls & emails keeping me updated... Thank you.. Andrew H
3/1/2018
Christine W. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you guys so much!! My truck looks beautiful! I already started recommending you guys to people. Thank you again, and also thanks for finding the piece to my door before I left.
2/22/2018
Lauren S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for taking my car in on short notice for collision repair. My car looks better than brand new!
1/31/2018
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone I had contact with at Brookside was very courteous and so helpful. The whole process went smoothly and I was very pleased with the outcome...the body work, the paint job, the detailing at the end, right down to resetting the clock for me. Thank you! I give you all an A+!!
1/27/2018
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was amazing to deal with. Kept me informed and updated regularly. I was very happy to meet with and speak to the mechanic in charge of my repairs. My car looked good as new. A very unpleasant event was made less stressful. Thanks so much.
1/19/2018
Davina C. VERIFIED CUSTOMER
Vehicle Make : GMC
Love the email communication, very personable over the phone and in person and a thorough great job! Hoping I won’t need need their services again due to an accident but should I I’d def be a return customer.
1/9/2018
****D. VERIFIED CUSTOMER
Vehicle Make : Lexus
You stand by your great work & intergerty
1/6/2018
Paul B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your professional team are to be commended. Thank you for a job well done.
12/30/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great very satisfied with the level of service
12/30/2017
Carole M. VERIFIED CUSTOMER
Vehicle Make : Honda
My only criticism was not about the work, but that the driver of the flatbed got lost because he wasn't given the apartment number, and it was not on the order he was given with my name and address on it. That's it. The car looks great, you did it in record time and I am satisfied. Have a great holiday and happy, prosperous New Year. Carole M
12/21/2017
Barbara F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am not satisfied with the repair of my car. Besides the length of time that the repair shop took, I also found two issues upon picking up the car. One, a huge scratch that was caused by the accident which according to the repair shop, the appraiser did not include it in the estimated amount. Second, the door inside it’s not done properly, there is a loose part. This car is a lease that has to be returned in mint condition at the end of lease agreement. The car should had been returned perfect. I will be calling my insurance informing how dissatisfied I am.
12/21/2017
Leonard G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for making this as good an experience as possible. I appreciated it!
11/30/2017
Irving W. VERIFIED CUSTOMER
Vehicle Make : BMW
It was an absolute pleasure doing business with you.
11/23/2017
Matthew P. VERIFIED CUSTOMER
Vehicle Make : Ford
Have use Brookside in the past, always satisfied with service
11/16/2017
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car looks great.
11/8/2017